AIBU to expect a "pre-loved" book off Amazon...

[ButWhyIsTheGinGone]

..not to be ripped and damaged?

I bought it from a company called Pre-loved books, selling via Amazon. It's a pop-up book I remembered from my childhood called Dinner With Fox.

Although the book is obviously second hand, who the hell wants a pop up book where 3/4 of the pop-ups don't work?!

I am about to email the company - what response would you expect? I'm quite prepared for them to say "you get what you pay for," (it was cheap) but I'm annoyed!

I would email them, I have been refunded by them before.

depends what they wrote in the description, unless they fully described it then yanbu, if they did describe and you didnt read it then yabu, although not sure why anyone would even bother selling a book like that.

Was it a 2.75 including postage thing ? They don't check them that well. Sometimes it says condition is poor in the description if you look. I expect you did that though.

If you got it from amazon presumably on the section where you choose the 'see new/used options' it would've said 'used - good' or 'used - acceptable' or whatever.

Can you remember which word it was that described it? Because it doesn't even sound 'acceptable' let alone anything better. :(

i would expect it to be in a read-able condition

email them

I had one with what looked like snot smeared all over it once [boak]

Yanbu. If the book was an adult fiction its the equivalent of a chapter being torn out. It's not fit for purpose! Complain and hope for a refund.

Thanks all - will give it a go. It's just a really pretty book and I bought it for some of my less able readers (y5) so am annoyed it's so damaged. I cannot remember the description (well done, me!) but I'm certain I wouldn't have bought anything less than "good."
It was 4 or 5 pounds including delievery, so not a massive amount - but I won't be saying that in the last week of the month when I'm poor and scratting for 20p's...

And bleeeurgh at the snot thing - disgusting!!

I am about to email the company - what response would you expect? I'm quite prepared for them to say "you get what you pay for," (it was cheap) but I'm annoyed!

If the condition was described as 'good', then they won't try to justify having sent you a ripped book. Most people wouldn't even consider that to be acceptable condition. They may want you to return the damaged book to them (if this is the case, make sure they give you your postage costs back) but they're more likely to tell you to keep it and either issue an immediate refund or send you another copy.