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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to not want to give symptoms to GP receptionist?

416 replies

vintageteacups · 01/06/2011 00:24

So I called the GP surgery this morning and, as like the last time I rang, the first thing the receptionist said when I asked to book a doc's appoinment for dd (9) was:

"what seems to be the problem? We have a nurse's clinic this afternoon"

I calmly said that I would like a doctor's appointment and didn't tell her the symptoms.

What on earth? We pay our taxes and it's our right to take dd to see the gp, yet this cold fish of a woman just went "right, Dr .... at 11:50 then", took the name and address and put down the phone.

As has happened before, I felt really guilty about taking DD and felt as though I was wasting their time (even though I hadn't said what was wrong wtih dd).

Surely they can sift out the ones who turn up every monday morning with a spot on their finger and another runny nose (however, it's surely their right to book an appointment if they want) compared to me who has taken dd and ds probably twice each in 2 years. I have been once in 2 years!

They have a comments sheet - was thinking about extending it into a letter.
The receptionists have a really bad reputation for being grumpy and unhelpful.

OP posts:
nancychew · 08/06/2011 00:57

if you had read the whole thread then i think you would realise that lady had played a big part and was certainly noticed by those contributing.

Orbinator · 08/06/2011 00:58

Way to kill a post.
I'm off....

saggarmakersbottomknocker · 08/06/2011 07:36

Personally I don't give a rat's arse about what people do for a living or how they earned or didn't earn their wealth. What I do find obnoxious is the attitude (and you find it a fair bit on MN) that people who work for example, as receptionists or checkout staff, don't deserve common courtesy.

Lady - you have a decent education yet your posts are pretty patronising. It shouldn't need 'clarifying' to you that some people's circumstances mean that despite having an Oxford education they are unable to pursue a career.

xstitch · 08/06/2011 09:54

I agree with sagar and fully believe that everyone deserves common courtesy on the simple basis they are all human beings. I will only consider being rude or 'off' with someone if they are rude to me.

orb it is very difficult for them to deal with no shows because even idiots become ill sometimes and need to be seen. I can see a time when repeated offenders get taken off GP's lists though.

vintageteacups · 08/06/2011 10:00

I think people are being a bit unfair to lady. Basically, now she's reworded it, I know what she means.

Obviously you wouldn't get a place at Oxford with the intention of becoming a receptionist because you wouldn't need to. Unless of course, you wanted to Smile.Some people do degrees with no intention of working in that field. They just like to study.

However, she worded it very badly and I still think she thinks that jobs such as chamber maids etc are horrible jobs. I'm sure that some are and others are not.

So getting back to the thread.....

OP posts:
vintageteacups · 08/06/2011 10:02

One of the main things I've learnt on this thread is that I gave the public a lot more credit for being sensible when booking apps. I didn't even think anyone would be so unthoughtful as to book a GP app to ask if their hospital app had come through.

Ho hum - not everyone can be as sensible and intelligent as me Wink

OP posts:
xstitch · 08/06/2011 10:02

I was offended by Lady's posts long before that. The ones related to her take on your OP vintage

xstitch · 08/06/2011 10:05

They are definitely not vintage. One thing I have learnt in working with the public is whenever you think nobody could be that stupid someone will come along soon to prove you wrong. What's more sometimes it is people who you would generally regard as intelligent who do the daft stuff.

vintageteacups · 08/06/2011 10:05

I'm just tryng to be kind.

I have a friend much like lady and deep down, behind all of the 'lady of the manor' stuff, she's a nice person and just needs to learn how to more humble in her comments.

OP posts:
xstitch · 08/06/2011 10:49

I'm not trying to be nasty. Some people just need to realise how patronising, horrible and hurtful their words and actions are.

LadyOfTheCuntryManor · 08/06/2011 16:49

Nancy- give things away about myself? really?

I'm not overly fussed. Turn up and I'll put a pot of tea on.

begonyabampot · 08/06/2011 17:23

Lady seriously though, you've told people your address, have photos of yourself, your husband and son, talked about intimate problems in your marriage and with your husband. There are some weird people on the net and you don't exactly keep a low profile. It really might not be so wise to give away so much about your real life.

JamieAgain · 08/06/2011 17:47

I agree, that occurred to me as well Lady. We've gleaned a lot about you

LadyOfTheCuntryManor · 08/06/2011 18:07

My house is for sale as matter of public record...as is my marriage and birth of my son. Hardly a secret.

My name however, is different when in print.

Luckily I own several large guard dogs, I will alert them when you're on your way.

LadyOfTheCuntryManor · 08/06/2011 18:11

There, no profile. Happy now?

begonyabampot · 08/06/2011 20:24

Oh Lady, don't be so silly. Did you realise how much information someone could get from what you've posted here? If you don't care fine, was just warning.

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