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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To find running an ebay business really stressful?!

28 replies

joogle · 29/05/2011 10:11

I've worked hard to build up my reputation as a clothes seller on ebay. I'm a top rated business seller with over 1500 transactions. I work hard to keep customers happy but am so upset when I turn on my computer to find people leaving negative because colour didn't exactly match their opinion of turquoise or they think sizing was a bit out (measurments always put on listings) or item took too long to arrive (I always post next day) I get so stressed with these comments and being constantly on edge as every comment affects my future sales, argghhh!

OP posts:
DreamingOfABump · 29/05/2011 20:03

hi :) my hubby is ebay business. Ebay are very useful, if you get unreasonable feedback call ebay and discuss. We often have feedack taken off by ebay if its unreasonable. neg feedback makes a real difference to sales and is the bane of our life! No matter how good a service you offer some twerp will moan about something bonkers. x

mollymole · 29/05/2011 20:36

it is really annoying that people mark down on such and P&P when I have charged at £2.50 and the postage was £2.35 and one even complained at postage of £3.00 when it had actually cost £3.45 - too may people complain at time it takes to post and i ALWAYS post next day (unless Sunday or Bank Hol) by 1st class signed for so I can see when it got there !!
some folks just like to whine

izzywhizzyletsgetbusy · 29/05/2011 20:57

Increase your start and/or buy it now prices and offer free postage so that buyers cannot leave an adverse rating for P&P molly.

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