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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

to make a complaint about this woman?

46 replies

TotorosOcarina · 14/05/2011 19:49

firstly, please don't ask why I didn't say anything to her at the time, had my son only 3 days ago and am cripplingly unconfident anyways!

Went to mothercare to pick up a nursing bra.

Asked woman in maternity area if they did bra fittings.

She asked me what it was for and i said 'feeding' and she asked me if i had had the baby yet after a good long stare at my tummy Blush which is fair enough - am only 3 days after birth still round tummy!

She then took me into the fitting room, measured round my ribs and gave me my inches.

Then asked what size the bra I was wearing was. I told her i 'thought' it was a D cup but it doesn't fit propely at all and ive not been measured for ages, she told me she would get me a DD.

I thought they were suppised to measure you not just add a cupsize to whatever you are wearing?!

Anyways she brought me a bra and i tried it on, the whole time she stood at the door in a way in which i couldn't shut it.

(please see line one of post!!) - so i had to hide behind door,

im very unconfident about my body and felt really embarressed that she kept coming in.

anyways she never asked how old baby was - so i said 'im onlyy on day 3 my milk isn't in yet'

so she said she would get me another bra,

so she did in an E cup,

she was stood at the door again so i strted to try the bra on,

about 30 seconds after taking it off the door flies open and about 5 people are stood there looking at my naked from the waist up - the woman ad gone! and not told me she was going or warned me to shut the door.

i was mortified.

I locked the door and put my clothes back on.

The woman came back and said 'how is it?' through the door and i said fine thanks.

when i looked i realised she had given me two PREGNACY SLEEP bras to try on Confused not even feeding bras.

i just wanted to cry and ended up buying a bra a cupsize smaller because i couldn't find any in an E cup and my boobs were starting to leak and i wanted to cry.

Am i just being hormonal or was she shit??

OP posts:
smallwhitecat · 14/05/2011 19:50

This reply has been deleted

Message withdrawn

Original poster
TotorosOcarina · 14/05/2011 19:51

my mum took me, i never planned to BF, so had no bras at all or nipple cream and was starting to get sore :(

OP posts:
Theantsgomarching · 14/05/2011 19:52

She was shit. Complain. Poor you. M&S do much nicer feeding bras and staff are generally lovely.

Congratulations Smile

SparklyCloud · 14/05/2011 19:52

Oh god, what a total cow. YANBU she was a shit - complain!

mrsvwoolf · 14/05/2011 19:52

This reply has been deleted

Message withdrawn at poster's request.

smallwhitecat · 14/05/2011 19:53

This reply has been deleted

Message withdrawn

Theantsgomarching · 14/05/2011 19:53

By the way you can phone and book an appointment so that you don't have to hang around. Explain your situation on the phone..HTH

elphabadefiesgravity · 14/05/2011 19:53

YANBU what awful service.

raindroprhyme · 14/05/2011 19:55

yes complain, and get thee to debenhams or some such for some lovely breastfeeding bras.
What a horrible experience for you,
congrats on the birth of your baby.

Original poster
TotorosOcarina · 14/05/2011 19:56

I couldn't get to an M&S, MC was the only place my mum could take me and that had parking outside so i didn't have to walk far.

OP posts:
belledechocchipcookie · 14/05/2011 19:56

God, you poor thing. I had to go out when ds was 3 days old. I felt as though my insides were going to fall out. I'd complain, this is terrible treatment.

Congratulations by the way. Smile

Theantsgomarching · 14/05/2011 19:56

totorosocarina did you get her name?

LDNmummy · 14/05/2011 19:58

Whether you complain or not, just wanted to extend a hug. You held it together very well considering how you were feeling.

TheSkiingGardener · 14/05/2011 19:58

Definitely complain, she was awful. Bravissimo do nursing bras and can send them to you.

Original poster
TotorosOcarina · 14/05/2011 19:58

I didn't but she was the only woman on the bra department doing fittings so i'd assume from giving the time that they would know who it was, plus a rough description.

OP posts:
Birdsgottafly · 14/05/2011 19:59

The service that you received was terrible. The worse bit was the lack of privacy and that shouldn't have happened. It is up to you wether you want to complain, you are within your right to do so.

TBH so soon after giving birth and just starting to feed, you will be changing size so measuring you was going to be a waste of time. I don't know others experience but i had the type of feeding bras that stretched over a few cup sizes but supported underneath.

Your body has just produced your DC, take your confidence from that.

chrisonabike · 14/05/2011 20:00

Are you a member of NCT? I think that they have a service where someone can come round to your house and measure you & sell you bras. And yy complain for sure.

Original poster
TotorosOcarina · 14/05/2011 20:03

the bra i grabbed is pretty stretchy and will see me through till i can get somewhere proper when feeding is established i think.

OP posts:
LordOfTheFlies · 14/05/2011 20:03

Yes, complain I'm sure in Customer Care they cover Dignity and Respect,She was showing you neither. I know they say after you've had a baby nothing will ever embaress you again but surely they know this is a very traumatic time ( hormones/pain) and be a bit more discreet/reassuring and private

NewShooz · 14/05/2011 20:04

I too am very impressed that you managed to do this so soon after giving birth. I could barely shuffle across the lounge at that stage!
Anyway I'm sorry you had such a horrible experience, I would definitely complain, that really is awful service :(

everyspring · 14/05/2011 20:05

This reply has been deleted

Message withdrawn at poster's request.

BitOfFun · 14/05/2011 20:05

Honestly, try not to let it worry you too much- it's a hassle you don't need right now. Could your mum complain on your behalf and let you get on with enjoying (if that's the word) the baby?

Sqee · 14/05/2011 20:10

Awk bird thats awful! (big big hug) Just go snuggle your wee angel and don't think about it tonight! and for god sake rest yourself!

geraldinetheluckygoat · 14/05/2011 20:11

oh sweetie, get into something comfy, get on the sofa, cuddle that baby and arrange delicious snacks and lots of water at arms length. The woman was a dick.

When you feel up to it, go somewhere else and try again. Tell them you like to try on in pricacy, which is perfectly acceptable!

What did you have, boy or girl, and tell us all about him or her, I am horrendously broody and I for one will revel in hearing about him or her!

poorbuthappy · 14/05/2011 20:13

i am still impressed that you went out on day 3! day 2 and 3 I couldn;t leave the house due to the constant crying!
Definitely complain...