I am livid. With a young child and toddler in tow, one night I decided to order a chinese takeaway online. We were charged for £14.15 but the order never came so we rung the takeaway to complain and we were refunded on our card for £14.15 a few days later. However when we placed the online order it redirected us from a Nochex site for the payment to a rewards first page which we thought was linked to the takeaway order. Lo and behold we found out from our April statment a month later we are debited £14.95 in April and in may again for a rewards first membership which I have no idea I joined. Never used the service not even aware of what it is. I googled it and saw numerous complaints on various complaints board and also the mirror website about the scam. I rung the customer service they refused to refund and said they email us but I never receive the email nor read the email and therefore there is no way they would have a email read record. In any case why would you not refund a consumer when you know they did not use it or was misled into filling out the form as many victims have complained on various consumer complaints board. I am so cross with companies like this as they are tricking people and I want to know how they manage to get our credit card details via this chinese takeaway or Nochex exchange which was refunded! Please please mums out there beware when you fill out any forms or small print. You never know what you get yourself into and also as a young mum you have no time to keep track all your expenses and so we must not allow this type of underhand marketing to take our money. If this is a trustworthy company they would not need to do it this way to take money off you and offer an obscure product. be warned. anyone has the same experience out there please advise.