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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to be possibly upset by the doctors/receptionists take on mental health issues?

30 replies

LifeIsButtercream · 06/05/2011 09:47

I'm having a hard time with some mental health issues, depression based.

It all came to a head this morning, I'm having a really bad episode, panicking and struggling with the nausea and have 100% had enough (I've had months of this).

I called docs to try and get an appointment (you have to call at 8.30am and cross your fingers) - called at 8:30am, answer phone, called 10 seconds later, engaged, engaged again, engaged again. Called at 8:30am and 45 seconds (don't ask how I knew that), got through to find all the appointments gone, for the whole day, apart from 'urgent emergencies', receptionist asks me if I have an emergency. I am struggling to keep my voice steady and say I feel like it is because I can't go on like things are. She tuts and asks again, whether I really think that what I need help with is urgent. I'm sobbing down the phone at this point because I can't keep my composure (pathetic I know) and say that I do. In my mind I feel like I'll be in a straight jacket by the end of the week if I can't get some help and get on top of these mysterious symptoms soon, I can't even look after my daughter properly. She says "Fine, 10.10am, bye" and hangs up.

AIBU or oversensitive?

OP posts:
pingu2209 · 06/05/2011 17:11

Well done you for going to the drs. Mental health is just as important as physical. When you are stronger I would raise this with the drs or even the receptionists - in a rational manner - and perhaps you could help another caller.

x2boys · 06/05/2011 17:30

i,m a mental health nurse i,m sure the receptionist wasent tutting at you but if you feel its an emergency it is an emergency make sure gp gives you appropriate treatment and refersyou to the community psychiatric nurses if you dont have one already you may find them very helpful and informative more so than gp ,s in some cases good luck

pointydog · 06/05/2011 17:44

Next time, say it's an emergency. Do not enter into a conversation.

JamieAgain · 06/05/2011 17:55

YANBU - huge sympathies to you. When you are feeling so bad, you feel bad about feeling bad, and then having to justify yourself to someone else who is being imperious is very hard.

If in doubt i just always say YES and leave it at that.

vhappymumma2b · 06/05/2011 17:58

I really hope that things went well for you at your appointment today and that you feel a little brighter for the weekend. Sending a hug your way.

I really do understand how awful it is when you urgently need to speak to a doctor and feel like you're losing the plot, to have some arsey receptionist deal with the call and make you feel even worse :( I used to get very bad anxiety and when it is urgent to speak to someone, it really is urgent - as you feel like you just cannot function and get through the day.

Don't know what the rest of you girls think but, doctors receptionists can be pretty high up on the tossers scale. Sometimes you can get some lovely and kind ones but unfortunately, more often than not, they turn out to be unthoughtful dragons who really shouldn't be in public facing jobs. They can be tactless and mean, can't they.

Maybe next time you need to call the docs, and a cowbag of a receptionist answers the phone and asks you what you need to speak to the doctor for, tell her it is urgent and private and you are not willing to discuss it with 'only a receptionist'. Ha ha!

I wonder if it may help for you to call your midwife to have a chat about how you are feeling today? They may be able to offer some kind advice to you. Your mental health care through your pregnancy is just as important to them as your physical health and they will want to support you as much as possible.

Best of luck, take care x

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