to think this receptionist should not have actually huffed at me?

[Valpollicella]

DS had a docs appointment today. Just as his appointment got called up, he tells me he needs the toilet. He apparently couldn't hold it (he is 4.9yo), so I ran to the Receptionist and said:

I'm very sorry but I need to take him to the toilet, we won't be more than 2 minutes, could you please let the Doctor know?

She actually huffed out loud and tutted.

I then, quite riled said 'Well, I don't really want him making a mess in the (doctor's) room, do I?'

I can understand being pissed off but hardly necessary to huff and tut out loud at a child needing the toilet.

When we got into the Doc's room by the way, I was very apologetic. He looked at me weirdly and said, 'Well, needs must at 4yo' quite cheerfully...

Complain, evil witch will think twice next time.....I've had my fill of selfimportant GP receptionists lately!

at CurrySpice.

I hope I never have the pleasure of meeting a Doctors' Receptionist with that sort oc mouth.

of

YANBU - I don't like ours and I'm pretty sure they don't like me either (or anyone else for that matter) It always seems such an inconvenience to them to have to deal with patients. How rude.

The receptionists at my surgery are very pleasant, have never had a problem with them, I realise I am in the minority! They are a distinctly old fashioned surgery though, the nurses don't prescribe or 'do ears'

But I would have missed the appt entirely, as my 4yo seems to need about 15mins for a foot long dump in a public toilet

YANBU. I have yet to meet a good receptionist at a GP.

Having done exactly that on more than one time at the doctors, our receptionsist always say to go ahead and they'll let the doctor know we'll be out shortly. They've even let us use the staff loos when someone was already in the patient's one.

But I do know we have the best drs. receptionists around... I can phone up at 5 minutes before closing time and if I say it's urgent they'll fit me in or get the dr. to phone back (and then call in on the way home if necessary) and I've never been asked to wait until the next day.

If you want to complain about a receptionist, my suggestion would be to always begin by telling the doctor what happened while you're seeing them. Remember that the GP partners own their business and make the hire/fire decisions. The PM is usually just an employee. GPs also frequently have no clue what goes on at reception desks because (a) they are in their rooms all day and (b) the receptionists are almost always polite to the doctors (medical hierarchy and all that)...

That's it though isn't it?

The Doctors' Receptionists always think that the time oc the KnightedDoctors is much more important than the proles' time.

Erm, a 4yo need to dispose of something. It's crucial.

And arf at Val quoting the withdrawn message in her post - so it's still actually availble to view.

Ho hum at typos.

Carp phone.