Meet the Other Phone. Only the apps you allow.

Meet the Other Phone.
Only the apps you allow.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

In being extremely pissed off by this company?

30 replies

Dancergirl · 03/05/2011 09:55

I saw a big advert in The Times yesterday for a company called Kitchen Magic. They do kitchen refurbs, change cupboard doors, drawers and worktops. This is exactly what we are looking to do so I phoned them to book a time for them to come out and give me a quotation.

However when I phoned them, the man I spoke to insisted that my husband was there too as 'they present to couples'. I was a bit taken aback but wanted to proceed with the appointment so I made a few rubbish excuses along the lines of my husband not being around etc. I'm obviously not v good at lying because in the end he said he wouldn't make the appointment!

I was absolutely furious but still wanted the appointment so I phoned back and said my 'partner' would be there and eventually persuaded him to make the appointment. He kept asking me if I would be able to make the decision there and then so I just said yes.

We've done loads of thing to our house, I mostly do the arranging, seeing people, getting quotes etc and this this first time I have come across this. Thinking about it, I don't actually think it's a sexist thing, eg a woman must have her husband there to make a decision....I think it's a high pressure selling thing and that's why they like to see the couple together.

OP posts:
prettybird · 03/05/2011 13:00

If a product is good enough, it doesn't need high pressure sales tactics to close the deal.

If they were confident enough in their own product when compared to competitors, they would be comfortable that if given some time, you would review the options and choose them.

Cancel.

breatheslowly · 03/05/2011 13:21

Definitely pressure. I regularly use the excuse of "I'll have to ask my husband" when I mean "layoff the pressure".

GwendolineMaryLacey · 03/05/2011 13:26

Why on earth would you want to get into any dealings with these people? That phonecall would put me off instantly. Get thee down to Howdens and do it yourself, as they say :o

takethisonehereforastart · 03/05/2011 13:27

Avoid them. Avoid any company who tries that on with you.

He sounds like those salesmen you see on consumer programmes, that camp on the sofa for four days straight to force 90 year olds to sign up for a conservatory on their top floor flat etc.

We are currently looking into a similar project and Kitchen Magic are on our companies to avoid list now.

TastesLikePanda · 03/05/2011 13:31

I experienced something a little bit like this when I wanted my house painted - I made the apt, DH was upstairs playing xbox working when the man came round. He was happy enough to look at the walls, take measurements etc with me, but wanted me to 'call the husband down to talk about colours and prices'

I wasn't happy because he insisted. I was paying for it, which I told him, but just at that precise moment DH walked across the balcony to go to the loo, and the painter man called him down Dh was most bemused!

I ended up using another man who came round and jokingly told me off for not weeding my garden, but he had a lovely twinkle in his eye, so I knew it would be nice having him around!

New posts on this thread. Refresh page