Meet the Other Phone. Protection built in.

Meet the Other Phone.
Protection built in.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think a professional cleaner shouldn't need 6 hours a week to clean a regular 3 bed semi

58 replies

NorkyButNice · 08/04/2011 10:13

I've just hired a cleaner from a recommended local firm, paying 10 pounds an hour. The boss man came round to see the house last week and said he thought it would need 3 hours a week, possibly 4 in the first week while the cleaner worked out where everything is.

I got home yesterday expecting a lovely clean house and found that she'd done the lounge, dining room, hallway and kitchen, and that was it! No bathroom, downstairs loo, none of the bedrooms - so less than half the house. She hadn't left a note, so I didn't know if she'd run out of time, or just had to leave early because of an emergency.

I texted her and rang the boss man who apologised profusely and said he'd refund me one of the hours. Her text response said that she ran out of time and that she thinks it'll take 6 hours a week rather than 3 for the first few weeks!

She told her boss that part of the reason it had taken so long was because we had lots of dust under the sofas which she'd spent a long time removing, but I've just fished out slippers and toys from under one of them so she's obviously not done that good a job.

We've got a regular 3 bed semi - nothing special at all with no fancy furniture or clutter. She's taking the mick, right?

OP posts:
carat · 08/04/2011 16:28

I have a 3 bed terraced house and my cleaner does 5 hours per week.

She vacuums, cleans bathroom, dusts, washes floors and windows, changes the sheets on all beds, runs a cloth over skirting boards and irons DH shirts.

She has also, cleans our cupboards, done the oven and the fridge - not every week, but will do them v. regularly.

6 hours for the first couple of weeks sounds about right.

livefortoday · 08/04/2011 16:28

We must be super messy! :0
As cleaner comes for at least 12 hours a week.. She does do all the washing and ironing and bed changing etc.. Though as well

Bogeyface · 08/04/2011 16:32

Meant to say, 3 bed house with one bathroom and a large conservatory, and i just remembered that i didnt let her touch DSs bedroom as no one deserves that!

FellatioNels0n · 08/04/2011 16:37

I have a seven bedroom three bathroom, house and my cleaner does 6 hours! She doesn't do every single room every single week though, and only does ever two bathrooms. I'd say she does 2/3rds of the house each week, very thoroughly on 6 hours.

Unless your house really needed a very thorough spring clean and she wanted to get each room spotless from windows to light fittings to paintwork before she embarked on a general weekly top-up clean then she is taking the piss. But if she felt this was needed she should have run it past you first.

ENormaSnob · 08/04/2011 17:24

She's takin the piss.

We have an average size 4 bed/3bathroom detatched that can be thoroughly cleaned in 3 hours.

Envy at fellatio

NorkyButNice · 08/04/2011 17:37

tallulahhxhunny I cleaned the upstairs bathroom and downstairs loo last night myself. It took me 30 minutes to do what I consider a good job (although admittedly were I getting paid to do it for someone else I may spend longer!).

Part of the company service is to bring the cleaner round to meet you before they start - she came, saw the house, agreed to the 3 hours, then failed to deliver.

Anyway - all's well that ends well. New cleaner starting next week, doing 3 hours again. Fingers crossed for better service this time!

OP posts:
microserf · 08/04/2011 20:58

6 hours is complete rubbish. i pay for 4 (includes travel time as we moved to a more difficult location) so actual time worked is about 3h30 for a 3 bed terraced house. for that, it is sparkling, including polishing the toaster and kettle every week, some laundry etc. cleaner totally taking the piss, 4 hours max but I would expect a pretty good job in 3 hours.

Georgimama · 08/04/2011 21:03

My cleaner does 9 hours per week but that includes (a lot of) ironing and bed changing, plus we have 2 dogs so the place probably needs more cleaning than a house without. And it is old and I think old houses get dirtier than new ones. I may be mad but I think they do. Everything crumbles.

New posts on this thread. Refresh page
Swipe left for the next trending thread