To dob in this woman from letting agent to her boss?!

[Undertone]

Right. Have recently been in touch with property maintenance liaison woman at my letting agency re: faulty heating. I generally communicate with her via text, for convenience - we've been going back and forth about arranging times, etc.

Today, following an exchange, she texts and asks if she can email me a link on a personal matter and then call me in her lunch hour to discuss. I was fairly intrigued - and a bit 'oo er'. In the end it was to promoting a health juice drink 'network marketing' thing.

A bit of Googling and it predictably transpires that basically it's pyramid selling, this drink has virtually no discernible health benefits, etc. She then calls me and pushes the hard sell for 10 bloody minutes, interspersed with my feeble protestations that 'it's not for me, thanks' and 'actually it sounds like the health benefits are unproven'. She even hinted that it was anti-carcinogenic - even though the company has been taken to court for falsely claiming this.

I eventually got rid of her. But now, actually, I'm a bit pissed off because she's basically stolen my personal information from the letting agency's contact data in order to pursue personal gain. She could be ringing absolutely everyone on their books!

Should I tell her boss, the owner of the letting agency? I have his email address. He may want to know that one of his employees is using company data to push a pyramid scheme - it could affect my future decision to rent from them again.

Arguments against:

• It's only a sales call, it's not the end of the world.
• She knows where I live.
• When she texted me to ask if she could email me a link, she did say it was for a 'personal matter' - so I did give her permission to do this, even though I didn't know what it was about.
• Even though this drink thing is obviously a scam, it's hardly illegal or overly tawdry.
• What if she gets fired?!

Would I be being unreasonable to email her boss and say that he may want to have a word with her?

That's quite incredible.

I have asked for above to be deleted as it includes the agency name, which I missed when editing. Hopefully MNHQ will delete it in a sec. When MNHQ delete it, here's the email she sent, sans revealing details!!

Morning [my name]. Thank you for your email and advice it is much appreciated. I wanted to let you know the two people i spoke about [that she had contacted] are two friends of mine who then found their homes through [agency name] later because they know i work for an estate agent. Please be assured i ddn't say mona vie cures cancer. As a breast cancer survivor i am aware that if we eat the right foods, lots of fruits and vegetables we ward off many diseases. Hence why mona vie is a great solution because it is made up from 19 fruits from around the world and anyone can drink it. All the best. [her name]

Very salesy still.

that is incredible. She just doesnt understand the concerns at all.

I would forward your mail and her reply to the boss.

What will you do now?

I really would forward it to her boss now.

There is no sign of regret there, or that her sales pitch is almost criminally misleading. Or a promise that she won't do it again!

I don't feel you have any choices left.

It's like what I've said hasn't sunk in. I don't think she must be terribly bright (sorry if that's a nasty thing to say) - so I don't think I'm dealing with a criminal mind, here.

I'm still wavering. Sorry.

If I was the woman and had received your email, I would have been bricking it, and would have apologised profusely!

At this point though, it doesn't matter if she's a criminal pro or an absolute fucking idiot - she has no intention to stop what she is doing, which is emphatically wrong and damaging to her employers business and any vulnerable people she contacts.

Come on undertone - you can do it!

unless she is just playing dumb to stump you into inaction....

Well, after that email even I'm starting to waver. She's completely missed the point that this is a serous issue and one that could threaten her livelihood. I'd have liked to have seen an apology and some sort of recognition of the legal implications of her actions.
I do however think that she probably has only contacted you and her friends. I don't think she's bright enough to have lied about that because she really doesn't seem to see the problem.

Oh no - I think she's pretty dumb.

Shall I email and ask if I can tell her boss, then, just so that he's aware that this has happened and we have resolved it between us...?

She is saying that you were her friend before she worked for the letting agent? That's a lie isn't it?

If you were wavering before then I think this is a clear illustration that she's not sorry, she's going to keep on doing what she did to you. That would tip the scales for me.

dont email her any further.

pass on the email exchange to the bosses and ask that she is no longer dealing with the property you are in, due to breach of trust. Tell the agent you are considering complaining to the landlord.

"She is saying that you were her friend before she worked for the letting agent? That's a lie isn't it?"

No she isn't.

I'm assuming you rent your house through this agency? If so, and if you like where you live, I would do nothing more - you might find your shorthold tenancy is not renewable/rent goes up/etc depending on how much clout she has...

Just a thought.

BTW I don't condone what she's doing, it stinks.

She hasn't understood your point at all. Your email was brilliant but she hasn't taken it on board at all.

I think you need to speak to her boss and forward the email exchange.

Good luck.

That is terrible advice, shmoz.

What this person is doing is damaging to her employers business, there is no way it will be allowed to continue.

shmoz, that could happen anyway, especially if op let the matter lie and dont involve the bosses. This lady may decide to inform the landlord that the tenant is not renewing the tenancy at the end of the term, and inform OP that the landlord will no longer be letting the property at the end of the term. Just to get the op off her back.

You should dob her in it IMMEDIATELY - disgraceful behaviour.

"As a breast cancer survivor i am aware that if we eat the right foods, lots of fruits and vegetables we ward off many diseases. Hence why mona vie is a great solution because it is made up from 19 fruits from around the world and anyone can drink it. All the best. [her name]"

She's still trying to sell it to you! That takes an impressive amount of nerve.

I'm not convinced that is hasn't just gone whoosh right over her head?

She either has more front than Brighton or she's a few sandwiches short of a picnic.

Either way, she's a liability to her emploers and they should be told.

I think you are quite right, Undertone, and this lady is possibly not the sharpest knife.

There's no chance that her boss already knows about it, even condones it, is there?

Your email to her was very good and gave her the chance to apologise for using your details. I can't believe she is still trying to sell you the product in her reply!

I'm not sure if her bosses already know. I text the agency's mobile number, but she called with her sales pitch from her personal mobile. And she sent me the link from a Yahoo email address, not her work email address. So in a way it looks like she is concelaing it.

Her two bosses aren't exactly complete dynamos, either - it took them TWO WEEKS to update the date on my tenancy agreement so I could sign it to cover this coming year's tenancy. It's literally changing a few words in Microsoft Word. I could have bloody done it for them.

Estate agents do my head in.