to be annoyed at ebay feedback

[Shhhh]

Sold a bag via ebay. Its only 6 months old but I stated very clearly that it was well loved and used and that I had put it in the washer not realising that you shouldn't/couldn't.

The bag itself as stated is still the right shape/size etc BUT the leather parts (bag flap, parts of strap) look worn and washed out/faded.

I added to the auction 4 picture showing the bag, the straps/flap and marked/worn places.

I also noted that there was a mark to the back of the bag BUT due to its location once worn isn't on show... BUT I left it up to the bidder.

The pictures were not enhanced in any way (geeze no idea how to do that!) and the bag rrp was £60, the auction started and was won at £10 plus p&p.

I had stated that I didn't know what to do with the bag, given the fact it was designer etc it was a shame to throw away and again left it up to the bidder/s.

The winner asked no questions and has left feedback now its been received.

Left me positive BUT with the comments:

arrived quickly, yes it is well used! lol !

to which I replied:

that I had stated that in the auction, all details given were true.

to which they have replied:

AND THE BRILLIANT PHOTO MADE IT LOOK MUCH BETTER THAN IT IS! THANKS X

THEY have since made all their feedback private....

I understand that my rating hasn't been affected BUT im annoyed that these comments are visable on my feedback page when I don't feel I have don't anything wrong.

I have emailed the person stating my annoyance and that its a shame she felt to leave these before asking me and asking for her to remove them...

AIBU..???

You got a positive.. sounds to me like they were trying to be humorous, not nasty.

YABU

I don;t see anything wrong with her comments either.

think it was fair enough feed back TBH

ok .

maybe im a tad touchy .

Just felt that she didn't really need to say that it was well used and that the photos made it look better than it was...

I had told her that, did she need to state it on my feedback..????

I think her first comment was fine tbh. It's when you replied though that it got worse because it made her reply with a sarcastic line.

Her first comment was cheeky and jokey with the lol but her second comment sounds sarky because she got defensive over your comment.

Agree, she gave a + and you probably just pissed her off so her second comment was even worse!

I agree with the others, I think the feedback was fine and she was just making a point whilst injecting humour at the same time. I can understand how you feel though as the written word can often be taken the wrong way. It's sometimes difficult to know if people are being serious or taking the piss!

but why make a "point" when you knew when you were bidding what the condition of the item was in.. and if you didn't fully know there surely you would ask..??!

Its different had I listed a bag saying it was in a good condition and nothing more.. BUT I sold the bag exactly as it was so why make a comment..!?

ebay baffles me.

Well yanbu because she was odd to make a point about it but you made it worse imo by commenting on her comment making her defensive. I would have just emailed her when i saw her first point and said i wasn't happy.

yeah i think their first comment was ok and you made it worse by getting defensive. sorry!

No need to apologise medicalmayhem . But its appreciated .

Not having a good day today with kids so maybe im a tad touchy .

Thanks everyone x

yeah i know what you mean, my kids have started bickering now, its raining, i woke up with headache and my period has started, not a good one here either!

Difficult one - I purposely avoid putting anything on ebay that could be open to other kinds of interpretation, for this reason, but I think as you got positive feedback, it could have been a lot worse. I have noticed that people with ebay shops etc go to enormous lengths to list every little fault in detail.

oh dear mm .

Dh is working away atm (again ) He really doesn't realise how hard it is with 2 kids.. not only when one is in school BUT its worse when they are both off.

Ditto here as well re headaches... I have put kids to bed now and I can bet I will be in bed around 7pm. What a life eh.

If it was that bad why did you even consider selling it? Surely stuff that worn and used should be binned? Some people list shit really. Sounds like you did you were lucky you didn't get a neg. A description is one thing, but you used photos that didnt show it in its true light. YOu showed it enhanced to look better than it actually was.

FC, I sold it as there is demand on ebay for such items. Just because its in a bad condition doesn't always mean its unsellable or shouldn't be sold.

The bag I didn't want to just bin as it was designer and I felt although it was no longer suitable for me there may be someone who wanted it. Sometimes people buy broken/faulty/damaged/etc items to use parts from.

I have sold a camera recently, wouldn't take pictures. It went for around £25.... Im assuming it was for parts.

YES i did use photos that showed it in its true light and I didn't just use one photo I used several. They clearly showed wear and tear etc. I didn't enhance it it be better than it was.

Sorry FC but you are totally wrong there.

why was I lucky I didn't get a neg..? I never lied, I was 110% honest.
Tbh I think maybe the buyer thought she was getting a better deal and she read more into it.

ALSO, something I wouldn't use doesn't mean that someone else wouldn't use it. We all have different levels of standards.

Yanbu

I think yanbu, too.

Bit of an unfair comment Fabby.