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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to just want to run away and hide under a rock somewhere?

5 replies

rocksandhardplaces · 16/02/2011 13:23

Situation at work:

I recently returned from maternity leave. Shortly after I returned I discovered that a day's worth of additional work had been given to my maternity cover (normally work would be advertised in the team). I had agreed as part of my return to work that I would be interested in additional work in my area if it came up, despite the fact I was returning part time.

I challenged this with my manager and when I got no response escalated it. Lies were told (which were easily proven as lies e.g. manager tried to say that colleague was only covering two sessions when she herself told me she was covering four and it was apparent from the timetable). I didn't really get a satisfactory response and one of the responses suggested that there had been a change to terms and conditions while I was off that would really negatively impact upon our clients but had been done without consultation. This was mentioned in the context of what I was saying about these sessions e.g. I said that I wanted to work in x because I needed y skills and was told that now all member of the team were deemed equal in terms of skills, knowledge and experience (e.g. think a consultant for cancer being seen as having the same skills as a Paediatrician with no further training etc). As our work involves patients, one of these changes seemed to me to be something that would have an impact on patient safety and quality of care.

After much humming and hawing, I sought a meeting but was told that my concerns were not "relevant" to my manager and should be dealt with in my performance review. Arranged performance review and manager who conducted it disagreed with service manager, saying it was a service delivery issue, not an individual one. I raised it with the team for feedback (usual process) and had begun to collate responses when an email (apparently entirely unrelated to mine Hmm) came from manager saying that the thing I was concerned about was not going to happen now (for the reasons I had outlined).

Later that week, further sessions were advertised. These sessions will be advertised internally only (due to jobs at risk) and are suitable to be carried out by me or the colleague who provided my cover so we are naturally in competition. On the same day, a member of staff in the setting we both work in made a written complaint to me about said colleague. Why she sent it to me is beyond me.. it is terrible and full of how great I am and how crap my colleague is and contains the phrase "neither use nor ornament" Hmm.

I am basically now in receipt of a written complaint but in the context of everything that's going on, it really looks like something I have engineered to discredit my colleague. I swear to you all, MN jury, I didn't so much as mention this colleague to anyone in this setting at any point. Nothing I have done could have influenced it. I actually quite like my colleague (despite the competition). She's a good team player and to be honest, I think the complaint has more to do with the staff being annoyed that I didn't go back full time and that they have two people to deal with now than it has to do with her.

However, now I just want to run away. I need to forward the complaint as appropriate (in accordance with guidelines etc) but I don't think it is a very fair complaint and I have no doubt how it will look. It will look as though I have solicited it because I want these additional sessions.

I am considering not going for these new sessions as a result but if I do, then said colleague will as the only other person with the relevant skills and then will be working in all of my settings with me and gaining more experience (she is full timer, too, I am only part-timer).

So I am torn. I have to do something with the complaint within the next few hours (timeframe stuff) but I just feel in such a bind about it.

If I could just get another job... but none going etc and my own is at risk. I am tired and bored of the politics and unfairness of it all. I am racking my brain for a way out of this but can think of no solution that will be positive and won't result in either me or my colleague losing out.

Any rocks about?

OP posts:
Weta · 16/02/2011 13:54

When you say you have to forward the complaint according to guidelines, could you go and discuss it with the person you need to forward it to? Taking an approach like "I feel a bit embarrassed about this as it must looklike I engineered it, what with the recent discussions etc, but I honestly didn't and according to the guidlines I am supposed to forward it so here it is"...

risingstar · 16/02/2011 14:02

Can you go back to the person who sent you the complaint? Is there another process that can be followed (are you this persons line manager?) Could you suggest that she forward it, in a correct format, to the correct person? If she has a complaint about someone, she should not have written it in the way that she should ie comparing the two of you and flattering you. It should just have the problems she has with your colleague.

rocksandhardplaces · 16/02/2011 14:14

I have done this already.. basically I wrote a response saying that I didn't feel it was helpful to make comments comparing individual staff members and that it seemed to me from the letter that the core issue was about concerns about communication in the setting and that we needed to sit down as a team and discuss this face to face. I also asked her to think about what she wanted to happen now vs concerns about the past etc and write this down and we could all discuss it together without needing to assign blame etc.

This was actually received fairly well and the person complaining then sent me a list of things she wanted etc. What I haven't done is forwarded this to our line manager.. which I need to but am prevaricating on.

In terms of accountability, it's a tricky thing because I have seniority in the setting and in terms of the clinical role, I have a remit with reference to ensuring good joint working. However, if it's a specific complaint, that's a line manager's concern. So I am trying to defuse.. but I suspect that the thing I should do with reference to complaints policy is just forward it.

God, I hope I haven't mucked up the process too

OP posts:
rocksandhardplaces · 16/02/2011 14:15

Oh - the usual line manager is on mat leave, which also complicates things, as the person now handling things is a service manager so she doesn't really "get" the ins and outs of our working contexts in the same way.

OP posts:
rocksandhardplaces · 16/02/2011 19:13

I've forwarded it now. Gulp.

I've decided the only decent thing is to bow out of the race for the extra day. It's not worth that much money and it's not a permanent contract. I'd rather have no additional work than risk my colleague thinking I'm trying to sabotage them. If I don't go for it, I won't be "blamed" for the complaint I hope.

Pain in the bum, though.

OP posts:
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