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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Actually I am but can't help it.

26 replies

xstitch · 06/01/2011 16:02

I was referred by my GP for a scan to rule out ovarian cysts and had the scan on 2/12. The nurse at the clinic advised me to contact my GP for the results in a week. I contacted my surgery on 10/12 and the result wasn't there. I tried again on the 20th and the results still weren't there so the receptionist advised I try again in a week.

I left it longer because I knew that they would be busy with the holidays so I called this afternoon. The results still aren't there and the receptionist said I was being impatient and should wait for the hospital to contact me which she is sure they will do eventually. I said 'actually I was hoping that it could be chased up as they have been delayed so much'. I thought I was being polite but obviously not as the receptionist told me not to be so ridiculous and I should try and follow procedure. I said that I thought I had as I had been told to contact my GP in a week.

She grudgingly agreed to try and chase it up and said they will try and contact me tomorrow. I am getting really worried about my results now even though I know it is silly.

OP posts:
Dad1point0 · 08/01/2011 09:45

I would complain to the practice manager about this. Despite the poor weather in December, you have a right to a reasonable time frame for results. Politeness AND UNDERSTANDING from reception staff is paramount and being told you're being ridiculous would make me furious.

I've been told I was ridiculous recently. I was furious about it for days.

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