Meet the Other Phone. Flexible and made to last.

Meet the Other Phone.
Flexible and made to last.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Actually I am but can't help it.

26 replies

xstitch · 06/01/2011 16:02

I was referred by my GP for a scan to rule out ovarian cysts and had the scan on 2/12. The nurse at the clinic advised me to contact my GP for the results in a week. I contacted my surgery on 10/12 and the result wasn't there. I tried again on the 20th and the results still weren't there so the receptionist advised I try again in a week.

I left it longer because I knew that they would be busy with the holidays so I called this afternoon. The results still aren't there and the receptionist said I was being impatient and should wait for the hospital to contact me which she is sure they will do eventually. I said 'actually I was hoping that it could be chased up as they have been delayed so much'. I thought I was being polite but obviously not as the receptionist told me not to be so ridiculous and I should try and follow procedure. I said that I thought I had as I had been told to contact my GP in a week.

She grudgingly agreed to try and chase it up and said they will try and contact me tomorrow. I am getting really worried about my results now even though I know it is silly.

OP posts:
Dad1point0 · 08/01/2011 09:45

I would complain to the practice manager about this. Despite the poor weather in December, you have a right to a reasonable time frame for results. Politeness AND UNDERSTANDING from reception staff is paramount and being told you're being ridiculous would make me furious.

I've been told I was ridiculous recently. I was furious about it for days.

New posts on this thread. Refresh page