As it is really. I have a gorgeous bag purchased from a well known depatment store. It is almost a year old but like most mums I haven't used it every day. One of the straps has split in an area and the filling is falling out.
I have been told that it will probably have to be sent off for examination to see if there is a fault or if its normal wear and tear.
Do you think this bag should be replaced or repaired?