To be rude to this client

[ForMashGetSmash]

I'm a freelancer and have various clients....I work from home. I invoiced a chap 2 weeks ago and he emailed me to say he hadn't got my bank details. I emailed him right back, apologised and included the info he needed.

Yesterday I saw he still hadn't paid his account and sent a very polite reminder...he emailed me back today and said something to the effect of

You have forgotten one thing again... BANK DETAILS!

John

I was like

Should I simply email him back attaching the original email that I sent with bank details...and politely say "Here they are...they were on the original"

Or should I say "THEY WERE ON THE ORIGINAL YOU RUDE MAN!

I have never had a client be rude before....I won't bloody have that! Or am I being over-sensitive?

has he paid you now?

Another story which I'm going to need the follow-up on. :o

YANBU, but I agree with the advice given by most posts above.

capricorn - you can use the small claims court for that debt - can file the action online and fee is about £30 I think - no need to mortgage the house

No way is this a mistake, and so no way should you be apologetic or self-deprecating if this drags on. That is: no "Maybe it went astray." He is playing for time, and being very rude about it!

Any chance of more work from him, which would enable you to set him a deadline?

He has come back with an apology today...he says he is sorry and it was his mistake and also that he has been working away and had some stress which is why he was rude.

Payment went in today....but I wouldn't work for him again tbh. Not after that rude email. I have quite a lot coming in and I can't be bothered with people like that.

I did as you lot advised and after sending the email with the original attached, I followed up with another asking when payment would be made.

In future I will add details to invoices and also that "payment should be made within 7 days please."

I just make it all up as I bloody go along really...so glad I can come here for advice!

Hey, congratulations! It's brilliant that you can drop him now... and afford to do it!

Be nice until he's paid, and then send him an email in rainbow 24-point flashing Comic Sans saying "well done for managing the massively difficult task of reading an email and then completeing an online banking transfer."

Fairycake....I would love to!

ah a happy ending