This may get a bit unnecessarily long considering it's a small issue, but I wanted to give all info.
Anyway, we have no money atm due to unemployment. The JobCentre have not given us any money for 7 weeks due to complete incompetence (even they've admitted it, we're eligible and everything). So money is an issue, otherwise I wouldn't be worrying about this.
We have two unassembled bookcases which really needed to be put up because the flat is full of course books and folders, etc.
We opened the boxes up and discovered they required two screwdrivers to assemble. Both crosshead screwdrivers but different sizes. Partner went to small local tool shop and bought a screwdriver with 4 different heads. Two sizes of each type. It was somewhere around £1.80.
He bought it earlier today, and already one of the heads is useless. We've only had it one evening and all we've done is assemble two bookcases! It's hard to explain but it's sort of twisted and the crosshead bits no longer grip a screw. If we'd managed to finish the bookcases I wouldn't mind so much, but it gave up halfway through, so unless I take it back and ask for a new one we'll have to spend another £1.80 on another screwdriver to finish putting up the bloody bookshelves! (I know that's not much but you can buy better ones on Amazon for only about £2.00 and we literally don't have that much to waste).
I don't understand why it's broken so quickly. It did slip occasionally on the screws and I know that's bad for them, but surely it should manage at least 2 hours of use? Slightly paranoid they'll tell us we're using it wrong or something, but it just doesn't seem like it was fit for purpose.
So, AIBU to take it back and attempt to get a replacement or refund for the grand total of £1.80?