Bit of a rant, Most of the general public that i deal with are nice but there is always someone that talks to me like shite, its getting to become a daily experience. I work for a heating company, so can appreciate that there are times when people can get irate that their boiler isn't working, but why shout at me? All it makes me want to do is to put their call at the bottom of my list of priorities.
Im going to look for a job that isn't customer facing as im so sick of it.