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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to expect nurses to care?

28 replies

gremlindolphin · 30/09/2010 21:35

My mum is in hospital at the moment, has been for a while and will be for some time too.

There are some really lovely nurses who have gone out of their way to care and treat mum as an individual, learnt the names of her family etc but I really feel that there are a proportion who just don't care.

I was sat with mum today while one of the nurses laughed behind the door at the confused rubbish one of the other old ladies was saying.

I have heard nurses on several occasions say be quite cross and short with patients ringing for the toilet etc and yesterday when mum wanted the toilet the nurse said "we're really busy just do it in the bed if you can't wait".

They often come sweeping into the ward saying "hope you lot are going to behave yourselves tonight etc" it feels so disrespectful.

OP posts:
gremlindolphin · 01/10/2010 10:45

How frustrating Onajourney.

I have contacted PALS before in another hospital and they were fab. I went to the ward and was told there were no doctors to talk to, they consultant wouldn't be in until the evening, the phone calls that were due to be made that day hadn't been made and there was no one I could talk to.

An hour after seeing PALS a lovely Matron had appeared, talked to us like normal humans, she looked at the file and updated us, made the phone calls, arranged for the transfer and got a referral to an additional specialist in the meantime!

From then on whenever I rang up they automatically put me through to her!

What just made me cross was wondering how long all the above would have taken if I hadn't made a fuss.

OP posts:
TotorosOcarina · 01/10/2010 10:50

I worked in a old peoples rehab centre (rehab from falls and ops, not drugs!) fr about 6 months.

It was the most depressing thing I had ever seen.

I walked in one morning and told them I was never comign back.

They treated te elderly like shit.

I got in trouble once for comforting an old lady whos husband had died exactly a year ago earlier... she had gone from being in a relationship for 50 years, t being ane, with a brken hip, in a starng place and I was in the wrong for sitting with her and talng to er [h]

T left the poordas sat in chairs al day and huffed constantly.

It made my physically ill being there for so long :(

TotorosOcarina · 01/10/2010 10:51

soory my keyboard is knckered.

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