...on the hard shoulder. The M4 was absolutely solid on Sunday, as it was closed between junction 3 and 4 because of a pile-up. We were stuck for 3 hours not moving.
Eventually many people just used the hard shoulder, and this too became utterly clogged with traffic.
I thought that the whole point of the hard shoulder was for breakdowns and emergency vehicles, therefore I think that these people were behaving unreasonably; thoughts?