to have strong words with the kindergarten?

[canella]

my 2 DS's (5 & 4) go to kindergarten (we live in germany) for 4 hours each morning. They get picked up from our little village each morning in a little minibus and taken there and then dropped back home at lunchtime.
normally it is a young man who drives the bus but he's off sick so it was one of the kindergarten staff this morn. The man normally just lets the parents get the kids in the bus but the staff member this morn got out and was wanting to help along with it which is obviously fine.

ds2 (4) is a tricky character at the best of times but he's getting better as he gets older. the staff member wanted to put his seatbelt on for him but he wanted me to do it (fair enough since i normally do it!)

so she gets out the bus and starts talking about him in a negative tone to the other parent at the bus stop!! she was saying "oh he hardly ever speaks to me - he's really difficult at times and one of the other staff members he never speaks to. Maybe now she's going on matleave things might be better" then she turns to him and says "you will speak to me now!".

i was fuming that she dared to discuss the problems that she was having with my son in front of him and to another parent!!!!

AIBU to phone her later (they dont answer the phone in the morn) and have strong words about it! any ideas what to say?

She was being very unprofessional IMO. I don't think I'd have strong words, just words.

I agree with Kreecher. That was very unprofessional of her, especially given that it was another mum. If it were me, I think I'd call later, but I wouldn't have strong words, just let them know it was unacceptable.

Ok i'll calm my fumingness and just have calm words!! I think i need to also make an appointment to speak to them if they are having these kinds of trouble with my ds but seem to have no strategy in place to deal with it!!

I would be calm too - and make an appointment - they should presumably have told you though if there were major issues?Just curious - if they don't answer the phone in the morning (staffing numbers?) what do you do if you have an emergency and have to contact them?
Not really relevant I know but I'm nosey!!

so picked the boys up before (they normally come home on the bus) but i wanted to speak to her today.

i was very calm (altho felt really emotional about the whole situation) and explained that she had upset me this morning by discussing her problems with ds2 in front of him and another parent - she apologised and said she would remember it in the future. it was all very amicable - especially cause i'd had good advice on here and had all morning to think about it. am pleased as to how it went (and that my language skills held up!!).

she suggested we make an appointment next week to make a plan for DS - he is unhappy at kindergarten and i dont want him to be unhappy but i'm not sure if the staff arent making him miserable. its hard isnt it if you find a child difficult to then interact with them. Think he probably gets less attention than the others which makes him even more unhappy.

ahh but thats a whole other thread!

Mowiol - they've got an answering machine that they check regularly but they dont have enough staff to answer the phone all the time!

Curiosity now satisified .
Still, checking an answer machine regularly might not be all that suitable if you needed to speak to them really urgently.
So does that mean they don't have enough staff to MAKE urgent phonecalls either should some emergency crop up?
Not trying to stir or anything but I feel that nurseries/schools should be instantly contactable AND be able to make urgent calls home if required IYSWIM.