to think that when you do a favour for someone at work they should say thank you?

[QueenSconetta]

Ok so I produced something for someone outside my department, who I've never met before. It was something totally outside my remit and not my responsibility to provide but I had the ability to do it so I thought I would do her a favour.

I sent the stuff in an email, I know she has read it because all my emails automatically have read receipts on them, and she hasn't even acknowledged I've sent the stuff, no even a one-worder saying 'Thanks'.

AIBU to think that's a bit rude when I needn't have bothered by arse to help her out?

YANBU

Best to call her - play dumb - "did you get it because I didn't recieve a thank you".. etc?!

YANBU.
Live and learn though. Next time let her struggle with it on her own.

I'd do what Emo76 suggested cause I'm a bit passive agressice like that. Thank you won't kill someone..

I'd do it too.........phone and check she got it because you haven't heard from her.

she is going to pretend she did it

Call the person she has to submit it to, have they got it yet?, and was it OK?, only you emailed it to so-and-so and haven't heard anything back....

[evil grin]

I have been in this situation and have learned to blind copy or even just copy in my manager. Just so at least someone knows what I have done. It may sound petty but better this way than someone else getting the praise for your hard work.

Were you actually asked to help or did you just help on your own? Because if you were asked, then YANBU and she should have said thank you, but if you just decided to help and didn't check if she wanted your help, than YABU to want a thank you, or even to have interfered (which is what unasked for help can be!!!)

Do what LittleMissHissyFit said.

It wasn't a piece of work as such, it was a file of database of information for her to use to produce a report, so I am not expecting 'credit' as it were for the work.

Chitchat, yes she did ask our department if we had the file/if it was us originated the ones that she normally uses. The answer to both of those questions was no, but I spoke to her on the phone and told her I could get her the file (I have the software to produce it as we use the same files for a different purpose) if it would help and she said yes it would help.

As Karma said, you live and learn.

I have a head with a hole in it and often forget as I get so carried away. No one's perfect. Make sure she doesn't screw you over though