the doc said had we have come in by ambulance i would have been seen stright away and they wouldnt have needed to do half the treatment they did! He went on to say they assume people who walk in arent really that ill as they would have called an ambulance if they were!
Can I just say that this is not the case at the three hospitals I of and if it's the case here it speaks of a very badly managed A&E. All patients being admitted should be triaged regardless of how they get to the hospital.
The fact of the matter is that if an ambulance is necessary, then it generally means that the patient is extremely ill and needs treatment immediately. This does not equate to ambulances automatically having priority. The drunks who call for an ambulance pick up from the office party are (or should be) made to wait like everyone else.
It's a real problem that ambulances are called out by patients who think that if they use them they'll get priority treatment taking the services away from people who actually require ambulances.
I'm quite cross that a doctor who should know better told you that.
Coming back to the original post; I can understand your frustration and why it annoyed you, but it is what it is. I do find it difficult to criticise the NHS, not because I'm pals with a doctor, but because they saved my daughters life last year, and didn't present me for a bill for doing so. I have, however, seen several instances of poorly run services, just as I've seen poorly run shops, schools, whatever. I personally think they're generally doing the best that they can.
I'm glad your son is fine.