Several years ago, my husband and I started the adoption process, but it became quickly apparent the timing wasn't right, and we put things on hold. We're now thinking about starting the process again, but are somewhat concerned about one of our stumbling blocks from last time around - the family reference.
My husband comes from a very small family, and there's basically only his mum left. She's ageing, wary of technology, doesn't live in the UK, and doesn't speak English as a first language (and writes it even less, even though she's lived in an English speaking country for the past 40 years). But since she was really our only family reference, and she seemed happy to, we put her down (explaining to the SW team the situation). They sent her the reference questions by email, which flummoxed her, and it seems that she answered them all with one word ('yes', 'don't know', etc.). When we tried to find a solution, all the agency would suggest was using a translator (which would have been massively culturally inappropriate for several reasons), so we reached a bit of a deadlock.
Does anyone have any experience of going through the process with difficulties on the family reference? I'm aware of why it's necessary, but it also seems a very frustrating thing to get in the way of the process, if that's what it comes down to.