Hello,
We are in stage one with a national agency and not too happy.
Things started well, from initial information through to first home visit. However, having taken a couple of visits since the visit we are questioning everything.
In 2021 I had therapy sessions due to a recent medical diagnosis, which had left me with anxiety about going to hospital for treatment. On the interest form, I declared that I had been to therapy. It was in black & white, the agency would contact my therapist to confirm the dates.
Last week I received a voicemail from my therapist who sounded extremely concerned. I called her back and she said “the agency are being extremely invasive, they want a full mental health report and all notes from sessions disclosed”. She said, she’s never seen anything like this from an agency and would not give the information even if I consented.
I’m really not happy with the agency, saying one thing and then doing something different.
We are now thinking about having a break and starting with a new agency.
Has anyone else had issues where things don’t stack up?