Looking for advice about article submission. I submitted a paper in January to a well known health related journal. The journal's author guidelines state that authors should expect a response within 8 weeks. I have heard nothing, not even an acknowledgement that they have recieved it. Surely a standard email acknowledging receipt would be good manners?
I totally understand that it can take several months for them to make a final decision due to the peer review process. I emailed them last week and have had no response. Is this normal? Obviously I am unable to submit the article elsewhere until I have had a response. Should I phone them or wait a few more weeks?
The last time I had a paper published was many years ago when it was all done via the post. It was also a different journal. I genuinely can't remember the response time then.
Any advice welcome. Thanks.