More a "what should/can we do"?
Woman next door has advanced MS and has periods where she is severely disabled. She also has estranged husband and four children, three of whom don't seem to be around at all. One is, but seems to be on something all teh time. Her house is a tip, there's rubbish both in and out, dog+cat hairs. It seems to be a health hazard to go near. They have a burst sewage pipe somewhere in the house and the wall we share with them is starting to crumble in places and has mushrooms growing on it.
We don't know how to help... Phone SS? Is there anything else we could do?