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Am I justified to ask my cleaner to do these things ?

296 replies

DeleteIt · 25/10/2026 07:47

Cleaner has a long journey on public transport plus we are the last call of the day twice a week.
I have asked her to take shoes off in the house, please wash hands on arrival and to not hoover the doormat first as then she is hoovering round the rest of the house with the hoover head having been all over outside bacteria ? I’ve been rolling up the mat after she arrives as she kept doing it despite me asking !

I offered to provide some indoor shoes if she wanted but she declined. Am I being over the top?

OP posts:
GanttChart · 25/10/2026 08:00

This is insanely over the top germaphobe behavior.
Human being have evolved to survive alongside dirt, bacteria and viruses. The outside world is not a festering mess of decay and the inside of your house is not a sterilised clean room.
This is an abnormal level of worry about contamination.

Disturbia81 · 25/10/2026 08:00

You are way over the top.

DeleteIt · 25/10/2026 08:00

Followthesunshine · 25/10/2026 07:58

She keeps her shoes on when in your house? Yes I would tell her not to come back. It's grim for anyone to wear their outside shoes inside. But mainly you are paying her and that's not an unreasonable request so I would not have her back.

she tried to a few times I’ve just said ‘please can you take your shoes off as the baby crawls round everywhere now and we want to keep the floors clean’ she did take them off I have offered covers or to get some indoor shoes if she let me know what size and type

OP posts:
Simonjt · 25/10/2026 08:01

So when the hoover has been used on the door mat, how are you cleaning the hoover before its used the next day on your carpets?

Dearg · 25/10/2026 08:02

NiaAndFar · 25/10/2026 07:59

People working need safe, sturdy, supportive footwear. If you dont like that provide shoe covers.
Do you wash your hands before cleaning? Never occurred to me anx the doormat thing is completely bonkers!

Absolutely this.

Not sure I have ever asked a cleaner to empty my dishwasher. It’s not a once a week job.

BlondeFool · 25/10/2026 08:02

But if she hoovers the doormat last, the next time she’s in she’ll be hoovering the rest of the house with the same hoover head. This is bonkers.

Shoes off and washing hands is fair enough.

EmailsaysOOO · 25/10/2026 08:02

Seems a bit over the top and I've been called paranoid on MN because of my ideas about the kitchen. The taking shoes off thing I think seems reasonable but it would mean she has to bring her own slippers. If she's declined you giving her shoes then that's awkward..sorry OP

DeleteIt · 25/10/2026 08:02

GanttChart · 25/10/2026 08:00

This is insanely over the top germaphobe behavior.
Human being have evolved to survive alongside dirt, bacteria and viruses. The outside world is not a festering mess of decay and the inside of your house is not a sterilised clean room.
This is an abnormal level of worry about contamination.

I don’t particularly want my baby unwell though if I can help it , there’s always a horrible amount of dog mess in our area plus she travels a lot on public transport, with the weather getting colder I just don’t want to be exposed to germs if we don’t have to. I know I can’t avoid all germs but I think basic hygiene measures in the home are important

OP posts:
DeleteIt · 25/10/2026 08:03

BlondeFool · 25/10/2026 08:02

But if she hoovers the doormat last, the next time she’s in she’ll be hoovering the rest of the house with the same hoover head. This is bonkers.

Shoes off and washing hands is fair enough.

I clean it after she leaves

OP posts:
Saturdaysfairies · 25/10/2026 08:04

DeleteIt · 25/10/2026 08:02

I don’t particularly want my baby unwell though if I can help it , there’s always a horrible amount of dog mess in our area plus she travels a lot on public transport, with the weather getting colder I just don’t want to be exposed to germs if we don’t have to. I know I can’t avoid all germs but I think basic hygiene measures in the home are important

Germs are all around. You can't do a lot about it.

DeleteIt · 25/10/2026 08:04

Simonjt · 25/10/2026 08:01

So when the hoover has been used on the door mat, how are you cleaning the hoover before its used the next day on your carpets?

Rinse then soak the head in antibacterial soap and hot water, leave to dry then use dettol spray on it

OP posts:
startthedaywithkindnesd · 25/10/2026 08:05

Here’s an idea. Why not do it yourself ? That way you can know it’s done exactly as your frankly , completely ott needs require . Save the cleaner for some other tasks that you are less particular about. For example, if she normally cleans for 3 hours and this includes an hour of hoovering the whole house, remove hoovering from the tasks and add something like fridge cleaning, wiping skirting boards. Etc.
Alternatively seek some help for an obviously over the top concern about germs.

Simonjt · 25/10/2026 08:05

DeleteIt · 25/10/2026 08:04

Rinse then soak the head in antibacterial soap and hot water, leave to dry then use dettol spray on it

So lots of parts in contact with the carpet aren’t being cleaned at all then, so zero point having a preference in order.

FiveEightNine · 25/10/2026 08:05

DeleteIt · 25/10/2026 07:56

It’s just because she was hoovering that then straight into the front room and ds crawls around in there and was a preemie so I’m always worried about him picking something up.

It doesn't have to make sense to me, it is enough that it makes sense to you, but I see your point now.

Yes, the cleaner should follow a few simple preferences, which are directly related to creating a clean home for you&your child.

Awkwardisfunny · 25/10/2026 08:06

DeleteIt · 25/10/2026 07:47

Cleaner has a long journey on public transport plus we are the last call of the day twice a week.
I have asked her to take shoes off in the house, please wash hands on arrival and to not hoover the doormat first as then she is hoovering round the rest of the house with the hoover head having been all over outside bacteria ? I’ve been rolling up the mat after she arrives as she kept doing it despite me asking !

I offered to provide some indoor shoes if she wanted but she declined. Am I being over the top?

Perfectly reasonable and refusal to follow instructions when being paid is an instant sacking for me. No clue why you still employ her.

FatMrsHoot · 25/10/2026 08:06

I don't think you're being unreasonable actually, but I also think you sound very anxious. Were you this anxious about germs etc before the baby was born?

blythet · 25/10/2026 08:07

I think asking her to take off her shoes is reasonable. None of us that live hear wear shoes in the rooms with carpet. My cleaner has an extra pair of shoes she brings with her and changes them when she gets here so presumably she’s never worn them outside.

InfoSecInTheCity · 25/10/2026 08:07

DeleteIt · 25/10/2026 08:04

Rinse then soak the head in antibacterial soap and hot water, leave to dry then use dettol spray on it

Seriously?

I occasionally pull the hair and bobbles that have collected around the roller off but have never even considered disinfecting the head of the cleaner. Your expectations and behaviours are unreasonable.

Spartak · 25/10/2026 08:07

DeleteIt · 25/10/2026 08:04

Rinse then soak the head in antibacterial soap and hot water, leave to dry then use dettol spray on it

This is bonkers.

Perhaps you could speak to your GP or other health professional about some support with your fears of germs? Your level of obsession is not normal or healthy.

saraclara · 25/10/2026 08:08

I've never cleaned the head of my vacuum cleaner in my entire adult life (other than pulling off the lint etc).

I don't know how I and my kids survived.

DeleteIt · 25/10/2026 08:08

Simonjt · 25/10/2026 08:05

So lots of parts in contact with the carpet aren’t being cleaned at all then, so zero point having a preference in order.

The part that touches the carpet is? a hoover with a hose and detachable heads not an upright hoover if that makes sense

OP posts:
Awkwardisfunny · 25/10/2026 08:09

DeleteIt · 25/10/2026 08:00

she tried to a few times I’ve just said ‘please can you take your shoes off as the baby crawls round everywhere now and we want to keep the floors clean’ she did take them off I have offered covers or to get some indoor shoes if she let me know what size and type

Oh she can't work barefoot so yes, you need to simply check the size on her shoes and just buy her some! Don't wait for her to tell you because she might think you're just being polite but really, this is your responsibility (IMO). Proper shoes not slippers.

Spartak · 25/10/2026 08:10

DeleteIt · 25/10/2026 08:08

The part that touches the carpet is? a hoover with a hose and detachable heads not an upright hoover if that makes sense

Edited

Does it not have a body part where the bag/dustbin bit is? With wheels that roll on the floor?

rumerz · 25/10/2026 08:10

DeleteIt · 25/10/2026 07:52

Yes I think I’ll have to!

I think you should do your own cleaning!

AuroraBloom · 25/10/2026 08:11

I wouldn't expect a cleaner to take their shoes off for health and safety reasons. Also the handwashing seems pointless if she's then cleaning your dirt up.

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