I’m looking for advice from anyone who has dealt with serious neighbour-related antisocial behaviour or a housing association that has failed to act effectively.
I’m a leaseholder in a converted house, and the upstairs flat is occupied by a housing association tenant. For almost a year, I’ve experienced repeated late-night parties, loud music, deliberate banging and stomping, shouting, door slamming and noise continuing into the early hours. I have extensive recordings and a dated incident log.
The situation escalated when I was verbally threatened by my neighbour and her partner. I reported this to the police and have a crime reference number. There have also been incidents involving abusive shouting outside my bedroom window and banging on my door.
The communal entrance door was repeatedly slammed and became badly damaged. An engineer attended and confirmed the damage, filmed it and installed a temporary lock, but the door has still not been properly replaced. This has made me feel especially unsafe because the neighbour appears to have numerous visitors coming and going.
The housing association issued a verbal tenancy warning on 1 July and a written warning on 16 July, but the behaviour continued. My case was previously closed without telling me, leaving me unable to submit reports for a period. My caseworker then left the organisation without informing me or arranging a proper handover, and several of my emails went unanswered.
The situation is severely affecting my sleep, mental health, work and ability to feel safe in my own home. I have now applied for an ASB Case Review/Community Trigger, contacted the council’s ASB team and local councillors, and asked the housing association to consider an injunction.
Has anyone successfully dealt with a similar situation? Should I now speak to a solicitor about seeking an injunction myself, pursue statutory noise nuisance action through the council, or make a formal complaint to the Housing Ombudsman? I want to start a family soon but shes ruining me!!!