No, we paid it off a year or so ago,but by then wasn’t much left and we just cleared it, think it was 5o or 75k left on it, so we settled it as the mortgage period ended and the rate was going to shoot up. The house is low seven figure value so we kinda all but owned it anyway. We knew we were going to, thought it might be a big moment, was very anti climatic.
Except Natwest made it as fucking difficult and stressful as possible , they gave us the redemption figure, then couldn’t find the money after we paid it , then said we’d paid part of it. Then offered us a remortgage for the remainder, then had to apologise and said they’d missed it, and it was cleared. Took umpteen phonecalls. I recall saying to the lady this is supposed to be a life milestone, a special moment, you’ve made it an utter nightmare.
two years later, two weeks before the house insurance auto renews, they write to me, not giving the right notice period they are legally obliged to do, and saying we aren’t insuring you again; basically as it was listed. No reason. No fuck all. Just in two weeks you’ve no insurance. Two or three lines on a bit of paper.
had to get on the phone to them again, lady right away said oh is it listed. Me yes, she says yeah it’s something to do with the under writer. Sorry about that. I said is it just buildings then, no she says we’ve cancelled your contents with it. Me why, her , sorry I don’t know, we just do that. So then I had to find someone to insure me as I’d two weeks.
fortunately loads do it, so was sorted within the hour. but fuck me, I’m glad not to deal with them again. What if I’d been on holiday and something happened.
Natwest. Spoiling life’s special moments.