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How much credit do you keep on your energy account?

147 replies

Amandatelly · 31/07/2026 09:49

How much balance (if any) do you have sitting on your energy supplier account?

I got an email yesterday from Octopus saying they want to increase my DD by another £30. This despite the fact my monthly DD is already £240 (gas and elec), and have a credit balance every month at the moment. I’m currently £280 in credit.

I can’t find it now but recently I saw it suggested I should be having a balance of over £500 just sitting there.

Now, I know my usage is low this time of year and that will begin to increase over the next few months but I will deal with that as it happens. I’m not going to just let them sit with even more of my money in their bank accounts.

OP posts:
Thread gallery
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MabelsBeats · 31/07/2026 18:15

The photos I shared reflect my last three monthly bills. The amounts are all monthly. I do not run a cannabis farm, or have a hot tub or swimming pool.

tinyspiny · 31/07/2026 20:09

@MabelsBeats that is extremely high , I pay £150 (. 75 for gas/ 75 electric) and that is above the dd suggested . We have our heating on whenever needed , about 10 fans going all summer , use the tumble dryer all year round ,large 4 bed detached house .

MabelsBeats · 31/07/2026 20:24

Wow @tinyspinythat sounds blissful! I am forever unplugging things here and switching off lights and reminding my ever-forgetful children to do the same!!

Interested in this thread?

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Amandatelly · 31/07/2026 20:35

Interesting reading other perspectives. I’ve been on a bit of a”liking” spree on your comments @ShanghaiDiva but you’re verbalising my thoughts perfectly.

Just to be clear to everyone who has told me what I should do, I am aware of the reason they claim they do it, I am aware I can decline the increase (and have done so) and I’m aware I can request a refund, which I’m not going to do right now but may, depending on how my balance is reflecting next month.

I could however do with checking if I’m on the best rate now. I was on an EV rate which recently ended so might check some other suppliers.

OP posts:
Dontgetstuckinthepast · 31/07/2026 20:46

Keeping my energy in a lot of credit is also in case I drop dead. Yes, i worry about this, no, I'm not getting help for my anxiety 🙄. Everything would be shit but as least my older teens wouldn't freeze and the house would tick over for a few months.

Gateappreciation · 01/08/2026 02:34

Specialneedsnightmare · 31/07/2026 13:27

I pay £56 a month for both currently and I'm around £285 in credit. I like to build some over the summer as my dd nearly doubles in winter.

I’m impressed. £56 a month. I pay £200 and have £300 in credit ( three adults, two wfh).

BurntBroccoli · 01/08/2026 02:46

Zero. Prefer it in my account earning interest to theirs.

Specialneedsnightmare · 01/08/2026 04:31

Gateappreciation · 01/08/2026 02:34

I’m impressed. £56 a month. I pay £200 and have £300 in credit ( three adults, two wfh).

It's not normally this low 2bh. I live with just my cat in a flat but even so I think it's because my credit has built up. I pay a lot more in winter nearly 100) so it evens out.

DeftGoldHedgehog · 01/08/2026 04:38

I used to build up credit in the summer which then got used up in winter, but I don't trust energy companies any more, even Octopus, and don't want them using me as their bank account. They send me a bill then I pay it. Focuses their minds to actually send a bill rather than just taking money out of the credit and billing sometime after, and not bothering to credit us for all the electricity we generated for several months at a time, or not letting me put my dd below a certain amount.

SiobahnRoy · 01/08/2026 05:37

Octopus have a tool you can use to check whether your DD will cover projected use. They want me to pay £40 a month more than I currently do but using this I know that what I’m paying is right.

Octopus Energy FAQs

What is the Balance Forecast?

https://octopus.energy/help-and-faqs/articles/what-is-the-balance-forecast/

Epoisses · 01/08/2026 07:09

Last 2 months bills for both have been £70...2 adults. Biggest bill last winter £210 in January.

Blondeshavemorefun · 01/08/2026 07:35

VestibuleWeaver · 31/07/2026 13:24

I prefer to budget the same all year round. The amount of interest I would make in a savings account for that amount would be negligible.

Same

I pay £150 a month. I’m in credit by £300ish. This months bill was £110 for both.

winter can be £300/400 a month for Nov Dec jan Feb

I hate being cold and know I can have my heating on as much as I like

the interest paid would be pennies

ShanghaiDiva · 01/08/2026 09:08

Blondeshavemorefun · 01/08/2026 07:35

Same

I pay £150 a month. I’m in credit by £300ish. This months bill was £110 for both.

winter can be £300/400 a month for Nov Dec jan Feb

I hate being cold and know I can have my heating on as much as I like

the interest paid would be pennies

Depends how much you are in credit. Several posters on this thread have £700 in credit. I prefer to budge by putting the money in an instant access account (eg Saga 4.5%) and then can withdraw when needed. I don’t need the energy company to mange my budgeting for me.

Sunnytraces · 01/08/2026 10:07

MabelsBeats · 31/07/2026 20:24

Wow @tinyspinythat sounds blissful! I am forever unplugging things here and switching off lights and reminding my ever-forgetful children to do the same!!

That bills are not from lights on and things on standby.
What's your monthly kwh usage? Do you have electric water heater or something? There is two of us, 1 wfh, and during summer with mainly drying outside we average £45 a month for electricity.
I woild be flipping fuses trying to find out what's chewing the electricity. Especially if you have smart meter

Soontobe60 · 01/08/2026 10:10

TilIy · 31/07/2026 17:13

Why should I let them keep £100s of my money without paying me interest? 🤷🏽

You don’t have to. You can change your payment arrangements to pay in full monthly if you so wish. They’re not forcing anyone to have a positive balance!

Whattheduck · 01/08/2026 10:13

I pay £170 a month and currently £310 in credit

Vroomfondleswaistcoat · 01/08/2026 10:18

I don't have any. I pay for my electricity (no gas) each month when the bill pops up in my emails. Like hell am I letting them take as much as they want from me to build up and earn interest in their account when it can be sitting in my account and earning interest for me.

Soontobe60 · 01/08/2026 10:18

ShanghaiDiva · 31/07/2026 13:21

To me it makes no sense. I increase the amount if necessary in the winter. Why would I give the energy company money, when it can be earning interest for me?

Some people much prefer to have regular payments throughout the year - it helps them with budgeting. Having the option to do this is useful for them. My energy costs over year are currently around £1800. My DD is £155. I’m currently in credit as I’m using around £90 energy per month over the summer months. The amount I’m in credit would likely get £5 interest over a year - hardly a massive amount. I’m happy to ‘pay’ £5 annually via loss of potential interest in order to simplify my monthly budgeting. Luckily, my energy company doesn't charge me interest during the winter months when my usage exceeds my DD payments.
It all balances out!

tinyspiny · 01/08/2026 10:18

Those who pay in full monthly presumably have a smart meter

caringcarer · 01/08/2026 10:23

Between about £300-400. They often suggest I increase my payments but I like to pay £200 in summer and £350 in winter. As long as I don't owe them money I don't see an issue.

Soozikinzii · 01/08/2026 10:28

I was 240 in credit with octopus so i just asked for 100 out which was promptly paid . We pay 200 a month . I wouldnt let it accumulate over 200 myself . We can always make a one off payment to cover any shortfall .

Chasingsquirrels · 01/08/2026 10:48

tinyspiny · 01/08/2026 10:18

Those who pay in full monthly presumably have a smart meter

I paid in full monthly (by variable direct debit) before I had a smart meter (3 or 4 years ago). Octopus - they asked for a meter reading monthly and billed from that. The odd month I didn't send a reading they raised an estimated bill.

Bjorkdidit · 01/08/2026 11:02

Soontobe60 · 01/08/2026 10:18

Some people much prefer to have regular payments throughout the year - it helps them with budgeting. Having the option to do this is useful for them. My energy costs over year are currently around £1800. My DD is £155. I’m currently in credit as I’m using around £90 energy per month over the summer months. The amount I’m in credit would likely get £5 interest over a year - hardly a massive amount. I’m happy to ‘pay’ £5 annually via loss of potential interest in order to simplify my monthly budgeting. Luckily, my energy company doesn't charge me interest during the winter months when my usage exceeds my DD payments.
It all balances out!

Exactly. Some people would really struggle to pay variable monthly bills, especially as the most expensive time of year coincides with Christmas and if they're not careful, at risk of spending money on Christmas that they really should be saving for winter heating bills.

Being in credit in summer and autumn, to use up in winter protects them from bills they can't afford later.

BurntBroccoli · 01/08/2026 15:32

tinyspiny · 01/08/2026 10:18

Those who pay in full monthly presumably have a smart meter

I don’t have smart meter. I just take a reading on the last day of every month, submit it to my energy company and then I’m billed for the exact amount I’ve used around the 4th via a direct debit.

I set up a reminder on my phone but my Energy company also send me a reminder email.

BurntBroccoli · 01/08/2026 15:34

Bjorkdidit · 01/08/2026 11:02

Exactly. Some people would really struggle to pay variable monthly bills, especially as the most expensive time of year coincides with Christmas and if they're not careful, at risk of spending money on Christmas that they really should be saving for winter heating bills.

Being in credit in summer and autumn, to use up in winter protects them from bills they can't afford later.

Mine doesn’t vary a great deal. You could always set up a savings account to and put extra winter payments in that each month instead of giving it to the energy company.