Who do I report this to? Food allergy

[BountyGhost]

My DD (10) has a severe nut allergy. Today we had a very near miss - she went out with her friend to a local park and on the way home they stopped at a corner shop. It's a privately owned local shop (not a chain). She bought a packet of cookie biscuits. Branded but not the ones we normally get. I've always (since we have known about her allergy) told her to check the ingredients labels before buying something. She did but the ingredients weren't in English. They were in a foreign language (and no English translation was provided). Her friend bought them, tried one and said "oh there's no nuts, it must be safe". DD had one small bite and immediately realised the blooming things had hazelnut in them.. 😡

Luckily it isn't one of the nuts she's allergic to and she was fine (thank goodness). The corner shop manager said he got them from the cash and carry, offered my dd's friend a refund and said otherwise there's nothing he can do. So my question is, who do I report this to? Presumably if a cash and carry is selling them then they are on sale elsewhere. Is it trading standards, the food standards agency or someone else?

I wouldn't trust an English ingredient label that had been stuck on a food item. Parent of child with epi-pens here.
No harm in reporting to trading standards though.

I agree with others that OP should do BOTH: remind her DD not to eat things if she can't ascertain the ingredients, and report a shop selling illegally unlabeled products.

I shop in Chinese supermarkets and and there are small white stuck on labels in English with ingredients on the things that don't have English printed on their packaging.

By all means report it but this is 100% on your DD for eating food she didn’t know was safe for her.

OP, you don’t mention it, but just in case she forgets, also remind your DD that she needs to carry her epipen with her at all times. Did she have it with her on that occasion? If not, she needs to be more careful about that too. And you need to keep checking at this age.

It is 100% on the shop for not obeying the law.

This is entirely on your daughter
I would be furious with her for eating something without knowing what was in it, purely on the say so of her friend.
What would it have cost her to say ‘I can’t read the label so I won’t have it just in case’
Doing what she did could have cost her her life

Well, yes, but if food manufacturers and shops are not bothering to follow the laws around labelling in English then who is to say they are on top of allergen labelling too?

My child has allergies too and we are extremely diligent about reading labels but ultimately we have to trust the manufacturers at some point unless we only survive on homegrown foods!

So I don’t think the fact that a 10 year old child made a one-time mistake should overshadowed a far bigger issue of multiple steps in the chain (the food manufacturer + the shop) breaking labelling laws which are needed to keep our kids alive.

But if you can't tell, you should never just guess. That would be my first concern as a parent. The labelling/shop issue would come second to that.

There are plenty of times in life where you could come across unlabelled food. Work staff room, parties, being at someone's house. OP's DC has shown they need further education here.

This is it. If you have a life-threatening allergy and the food you're about to eat doesn't have a label, don't touch it. If OP's DD can't understand that then she needs more education around it and to have more supervision.

Same I have a now adult daughter and she would never had eaten it if she couldn't check ! And very silly to rely on a friend ,!

Just to raise another point, but imperative for people with allergens/history of anaphylaxis to carry 2 Epipens with them all the time