go onto Uswitch and put in your details, they will show you the best deals
if you don’t have a full fibre connection they will have to send out openreach to install one
if you have a home phone and want to keep it make sure your new provider does allow this, some don’t
Switch provider in three easy steps
Check your postcode: Enter your postcode and address into the box on our Uswitch broadband page to see what's available in your area.
Compare broadband packages: Browse a range of broadband deals available to you and find one that suits you best.
Select the right deal for you: Click on your chosen broadband package and make the purchase on the provider's website.
Compare our best broadband dealsSearch on Uswitch to find the right broadband package for you and save up to £329 a year.
Compare broadband deals
Is it easy to switch broadband provider?
The switching process is almost wholly managed for you by your new provider. Once you provide your details to your new provider and select a contract start date, the rest is done for you.
You'll still likely get some leaving documents sent to you by your old provider, but you no longer have to cancel your old contract with them.
Do I need to cancel my current broadband contract when I switch providers?
As of September 2024, you should never need to tell your current broadband provider to cancel your connection when you move to a new deal. Thanks to a new industry process called One Touch Switch, the provider you sign up with must now manage this whole process for you.
As broadband providers like BT, Sky, NOW Broadband, Plusnet and EE all operate on the same Openreach broadband network, switching between them has always been very straightforward.
Thankfully, it's now just as simple to switch to a provider with its own network, like Virgin Media, Hyperoptic, Community Fibre, or other full fibre-only providers. You previously would've needed to cancel your current contract yourself, but this is no longer the case.
All new providers have adopted this process, which means it's never been simpler to switch to a new provider, regardless of the broadband network they use.
Guide: One Touch Switch explainedWhen can I switch broadband without penalty?
You're free to switch broadband providers as soon as your contract term comes to an end.
Most broadband contracts last for a couple of years. Once you've signed up, it's hard to leave the contract early without paying an early exit fee, even if your price goes up mid-contract.
There are some rare cases in which you could switch broadband early for free:
If your provider makes a significant change to your contract terms while you're still in your initial contract period.
If you're with a provider like Sky or NOW Broadband, whose price increase terms allow you 30 days to switch away if your price goes up.
If you have a complaint or dispute with your provider and, after escalating it to Ofcom or the ombudsman, both parties agree to end the contract early.
The most important thing is to know when your broadband contract ends. If you're out of contract, your monthly price will likely be significantly higher – you can reset your bills by switching to a new broadband provider.
How long does it take to change providers?
Although there’s no official length of time, the general rule of thumb for the process is two weeks from when you signed up. But that doesn't mean you'll be offline until the switch happens. You'll remain on your current connection until the day your new one is activated.
When that day comes, you likely won't even notice much downtime unless you're changing to a new type of broadband. In these cases, an engineer may need to visit and install the connection, but this usually only takes about an hour.
Regardless of the process, it's very simple these days. When you're signing up with a new provider, you should be able to set an installation date that’s convenient for you. From there, they will coordinate the contract cancellation date with your current provider to keep your offline time to an absolute minimum.