Are hotels better than Airbnbs for security, support

[PerkyOchrePeer]

I usually stay in hotels when travelling but more and more people I know stay in an air b and b. Are they better? Ive always liked the security of a hotel as you have 24 hour reception to call if something goes wrong in your room. Who can you call from an ait b amd b.

Someone I know is renting an air b and b for a while and said I can go and see them. Not sure if they meant staying with them. Not sure if you can invite guests. I would have to stay in a hotel or pay something towards the cost of the accommodation if I stayed with them not sure how they work

If something goes wrong you contact via the app but there won't be someone there immediately like there would in a hotel. As for guests it depends on the booking, just check with your friend.
You seem quite anxious why would you expect something to go wrong?

What a ridiculous question.

There is no standard self-catering accommodation. Every Airbnb (or place hired through any other portal) is different.

My hotel room was broken in during one night - I never had security issues in a s/c accomodation.

Rules are different about guests, that's for your friend to check and ensure all is ok-ed.

We had some problems with the aircon in our s/c appartment last year, we contacted the property management and they sorted it. Sometimes you deal with the owner, sometimes with an agent. I never used AirBnB though.

There are plenty of pros and cons for both types, it depends what you feel the most comfortable with.

I just wondered because I stayed in a hotel room and the windows were dirty so they moved me to another room and in another hotel I didn't know how to work the digital air con so someone came from reception to show me how to use it. Previously in hotels they had a manual system.

Someone I know is renting an air b and b for a while and said I can go and see them. Not sure if they meant staying with them.

Why haven't you asked them to clarify whether they meant staying with them or not?

I would have to stay in a hotel or pay something towards the cost of the accommodation if I stayed with them

But you don't know whether they even want you to stay with them, let alone whether they want you to contribute to the cost of the accommodation if you do.

I stayed in a hotel room and the windows were dirty so they moved me to another room and in another hotel I didn't know how to work the digital air con so someone came from reception to show me how to use it.

An Airbnb is the same as any other self-catering property. The owner will leave instructions and info on stuff you need to know, and there's usually a number you can call if something goes wrong or breaks down. That could be a number for the owner, or someone the owner employs locally to deal with that stuff.

Obviously if something does go wrong, they're unlikely to be able to move you to another property. But if (for example) the hot water stopped working something, they'd usually either come out to take a look or arrange for someone else to do it. Of course there wouldn't be someone around 24/7 like there is in a hotel though, and most Airbnb owners probably wouldn't come out for something as trivial as a dirty window.

I don’t think you could move if the windows were dirty in an Airbnb!!

Most of them have a comprehensive book of instructions including appliance booklets.

They will have paid for the accommodation so I don’t think you will have to contribute to the cost, but some don’t allow guests in their bookings so that might be an issue.

Hotels are generally better for: 24hr arrivals and, particularly, luggage storage. Late or early check out. Ease of access, "standard" facilities, recourse if there are issues. Being with other people (if you like this). Breakfast. Organised stuff (tours etc.). Probably security.
AIRBNB is generally better for: more room, more facilities (like washing machine) more for self caterers. Can be cheaper. More unique. Can be very difficult if you want a late check out or luggage storage, or you are arriving at daft-o-clock, can vary a lot in quality. Can be easier if you have people you are willing to share with, although they do say how many is the max people, and generally will not provide bedding etc. for more than the max, and in some countries will check passports etc.