My dd is 11 and in year 6. There are only 6 girls in her class. For the last 6-9 months she had been having problems with a particular girl in her class.
It started out that she would exclude my dd from conversations and whisper to people in front of her. It the progressed to dragging one of the other girls away when my dd tried to talk to her. She had a sleepover with one of the girls and got a slew of messages from the bullying girl calling her a friend stealer, the girl was also making videos about my dd and sending them to the class via WhatsApp groups.
At this point I spoke to the school and was told that it would be dealt with. A month or so went by and it had seemed to have improved but just before Xmas is started up again. More videos about her, and now out of the 6 girls only 1 of them will talk to my dd. She comes home and cries at least twice a week. Thr main girl will sit and stare at her in class so much so that she had been moved multiple times out of my dd space and eyeline. Today she and the rest of the girls covered their fingers in pollen (my dd has bad hayfever) and they chased her around trying to rub the pollen on her face.
Schools advice to my dd is "just ignore it" but she doesn't want to go to school, she regularly cries and she often says things like "no one likes me and I have no friends left"
I have emailed the school again but I am at a total loss on how to handle this.