Just got scammed out of almost 1k

[BonneMamanAbricot]

Please be so careful of phone calls from your bank. Always call them back, as caller ID can be faked. My actual bank said they had never seen this scam. They duplicated everything, all the spiels, the robot connecting voice, the hold music.

Second month of being paid after 5 months of no income. Back to nothing again. FFS.

Banks HAVE TO pay it back, they are bound by FCA regulations which says they must reimburse for APP fraud this is split 50/50 between the sending bank and the receiving bank.

A "so called called bank" rang me the other week. It came up with my banks logo. I didn't think and answered. My bank never ring me with the logo. I was suddenly on alert and cautious.

They then asked me for my DOB in the automated system. I put in the correct date. It transferred me straight to a rep saying it was wrong

My radar was straight away. The C.S wouldn't tell me why they were ringing, until I gave them my details

I told them to do one and I was hanging up and ringing my bank. Ofcourse it was a scam..

I blocked the no that had come up, and continued to do that when they rang me off other no's for a few days.

I've never been caught however I will, never say never. It's so easy not to think when your busy, and distracted.

I nearly was a few years ago, however pulled back quickly as I realised.

Same as online. It's so easy to click a link even by accident. That's why I have the top whack security on my tech as ordered by my son who works in the industry as a front end software developer. What he tells me goes

Yeah good luck

Have you checked your banks terms and conditions to see if they will return your money from the scam? A friend told me it should be in there

Two scams I’ve fallen for recently and bizarrely got the money back from the fraudsters-

1. Buying Colloseum tickets - I know - this is such a well known scam! But the website looked so legit and I think I checked in various ways that it was. It wasnt. But somehow I got them to refund the money! Not quite sure how, I just sent some angry emails.
2. A link I followed from a surveyors website that I thought was to download their free app, but turned out to be a fake fitness company. Not quite sure how that happened! Again emailed them repeatedly and got the money back.

And yes both times saw the money go back into my account!

Havent read much of this but if ever you get scammed I'd strongly recommend that you get a new phone number and a new email address. If you can bear it also get a new bank account. You will now be on a "suckers" list and will have multiple people trying to scam you.

The site is bizarrely still there and the first one that comes up if you google colosseum tickets- apparently they do this with loads of European attractions!

Italy is fucking drowning in online thieves.

When I visited the Colosseum, that entire summer nobody could buy legitimate tickets. There was a big enquiry about it that determined this was the case but if the fake site is still there maybe it's not a priority to do anything about it.

I got a similar scam OP and blimey it was unbelievably convincing. What saved me was using AI as the person was speaking to ask if this was any kind of known scam and it immediately said it was a scam and to get off the phone. I told the person I was running into a meeting and could they call back that afternoon, then researched it properly. When they called back I said I knew exactly what they were up to, and would report them to the police. They hung up!

We have had many scam-type calls saying something like a payment of eg £500 has been paid to amazon and taken from your account, blah blah blah (automated voice usually).

The caller never states which bank they represent, nor do they say whose bank account it is supposed to be taken from. As DH and I have separate and joint accounts with more than one bank, we immediately become suspicious and generally slam the phone down.

We generally go straight to our accounts to check that nothing untoward has happened. We've been vigilant and not got caught out so far!

Apparently they also sell fake tickets to the Louvre, Palace of Versailles, Tower of London, Sagrada Familia and other well known attractions in various countries.

Not sure which country they operate from!

Apparently they have a tiny number of non fake tickets to somehow stay on the right side of things.

We were lucky in that we a. Got a refund (don’t understand how!) and b. Were able to get tickets on the day in the end. Possibly because we turned up early.

But if you read reviews many were not so lucky

I’m so sorry you’ve had this experience. It’s a horrible feeling! It happened to me 2 years ago. Contact the Fraud department of your bank. I managed to get my 2.5k back, thankfully, but it’s sickening. Also, use a different phone to call your bank if you can, just in case they’re still on the line!

And call back on a different phone - they can fake the calling sounds and/or they will stay on the line and pretend to be your bank

Yes, they do.

You should get it back, long as you reported and tried to protect your account

I got a call from my bank when I had to transfer money to a tradesman recently. It was a legitimate transaction and I had to ring the fraud department who had stopped payment. I was glad they were vigilant though

Oh God, wouldn't trust that guy as far as I could throw him!

I'm really not understanding what happened. The scammer told you the OTP? And then when the actual bank auto called you asking for the OTP you typed it in and it worked? So the scammer somehow knew your OTP?

A big tip off that it's a scam: why wouldn't the so called fraud team already have your account number if they are doing an investigation?

The two most important things you need to remember about scams:

is if anyone contacts you about anything financial that is URGENT, just stop and think because it is almost certainly a scam. The bank can just put a freeze on something if they really suspect fraud or their algorithms throw it up so it will never be "right now urgent" if it's genuine. Same with text messages pretending to be from someone you know. stop. The urgency itself is the primary indicator of a scam.

contact the bank (or person if applicable) using a different phone to the one that you were called on because there are lots of clever scams that play dialing tones or manage to keep the line open/hijack a mobile line.

Never answer call from your bank. Monzo are brilliantly on this ..if there is a call from an unknown number-they send a warning text- so you are alerted.

That's not true, my bank (well known high street bank) did once and asked questions that made me suspicious of a scam. I called back on their published number and they confirmed it was them, so I complained about them cold calling and checking details in exactly the way a scammed would.

It doesn’t make sense. To get the OTP they’d need her phone or have hacked her phone and if they’ve done that they don’t need OP once they’ve got her account and sort code.

If you read the replies you'll see how it worked, it did seem strange at first but the explanation does fit what happened