Holiday cottage etiquette

[unlikelychump]

We are staying in a holiday cottage, never done this before. Staying 3 nights and this is our last one. We brought things with us like tea towels and washing up liquid but it was nice to find them here when we arrived. Also laid out was posh coffee, biscuits, milk, OJ and bucks fizz. We've had the OJ and milk but not the rest. There were two loo rolls. We've finished one in the downstairs loo and so there is between 2 bathrooms. 5 of us. We asked the hosts for another, they said no "it was a starter pack". It feels like we have breached the etiquette by asking.

I'm now questioning whether we are not supposed to use the other stuff... Or replace it.

Feels strange as I'd much have preferred 3 loo rolls than a pack of biscuits... I feel like going back and trying to trade :)

It is quite an upmarket cottage, lovely decos and beautifully done.

(Obviously I should have bought more loo rolls, I didn't remember it, before you all pile on my for my cheap habits)

What do you think?

We do (unless its something stupid like the TV guide not being in English…), depending on what it is it may take a little time to change, so someone said they would prefer extension cables that don’t have a red light in bedrooms, so we just popped a bit of black tape over the lights when they left. Other things that actually require a change take a little while as we need to buy the thing and find a time between guests to fit it.

We also have an issues book, we do encourage guests to message us if anything at all is wrong, but we have a book too as some people don’t like being a ‘hassle’ so they can pop any small issues in there, we check it between every guest.

Duplicate post.

If there are any holiday let owners on here can I tell them that tall men do not like footers at the bottom of the bed. That is my husband’s bugbear.

Haha - we have holiday lets and my DH hates footers too so none of our beds have them 😂

I have a holiday let. I include toilet paper - I have a storage closet which isn’t locked and there’s plenty of TP there should they run out. I provide tea, coffee, milk, sugar, some spices and washing up liquid, tablets, oven gloves, dish towels etc. The welcome basket used to be more generous but we found they only use the milk. The local biscuits, jam and bread were often left, though I’d be fine if the guest took those items.
I haven’t had anything taken, though some guests even if staying for just a few days, rearrange furniture and stuff in the kitchen.
If a guest private messages me a couple suggestions then yes I do take it on board. But what I resent is them doing that then also putting the issue on the public review. And as I leave a phone number if there are any issues, and they don’t report any, don’t complain about it at the end!
I had a guest stay who complained about everything. The guests before were delighted with it and immediately booked for the next year. You can’t please everyone.

I love places that have a "breakages/feedback" book as it gives the opportunity to make recommendations, report little things like blown light bulbs or the odd broken glass, as well as bigger things like loose toilet seats, as well as making recommendations like a mirror in the bedroom or bathroom (amazingly lots of places don't have them!), or suggesting some coat hooks by the main entry door or a shoe/boot rack. Even more important these days when there's no personal contact with the owner if you book via Sykes or Holiday lettings etc as they're usually key safes to access the property and you have no way of direct contact with the owner so can't make "friendly" suggestions. (The agencies are hopeless when you actually want to contact the owner as you end up in the "loop of doom" using their livechat or "contact us" and never get anywhere!)

Yes, that's what I'm saying. It's not.