I agree that some people make claims that don't really have any substance: they 'don't watch TV', but they watch YouTube, Netflix etc; they 'don't use the internet' but they have a smartphone that they regularly use to go online.
All banking is online nowadays; it's just that, if you go into a branch or use telephone banking, an employee just does online banking on your behalf.
I feel for elderly people who had already lived half of their lives before the internet came along (although it was already nascent by 1995, if not earlier, so the number must be dwindling). Many older folk embrace it and are willing to at least learn the basics, but many are too scared or resolutely stubborn to ever try using it. Again, like with banking, many of them do 'use' it - except that they will frequently ask their adult children or grandchildren to find everyday information for them or "order it for me and I'll give you the money".
I cannot for the life of me understand why anybody under 60 (unless they have learning difficulties or other vulnerabilities) would actively choose to completely ignore the existence of the internet. Nobody is saying that you have to use it all the time or for every task, but it's very difficult - or far harder - to do so many things without it nowadays. It's basically 'the world' online - there is loads that you'll have no interest in and no need for, but plenty that you will want and need to access at least occasionally.
I think some of the currently middle-aged internet refuseniks are in for a nasty shock in their later years, if they rely solely on 100% offline living, as much of that provision is still deliberately (and often reluctantly) kept available for the time being largely for those who are elderly now. Once that generation has left us, doing all of these things won't just be the expected default but it will be the only option and effectively mandatory for any kind of life. Much better to choose to get to grips with it whilst you're 50 now than to be forced to do so from scratch once you're 80.
Nobody will have much sympathy for an 80yo in 2050 who pleads helplessness (absent SEN or vulnerabilities) because they actively chose to ignore the dominant, standard way of communicating that the world started using when they were only 30. They'll be stuck with the indignity of having to ask their children to do everything for them whilst all of their fellow octogenarians will be online as second nature.