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Found a poster I love but theatre can't ship to UK due to custom charges

41 replies

Weareoutofwine · 07/12/2025 13:21

So trivial... but... I have found a poster that I love. It's by my favourite artist - her work has been used for this seasons performance. She almost never has any work officially available in print or limited edition. It is from the ballet in Zurich and they are selling the posters via their online store. I tried to order it but the theatre cancelled the order - due to very expensive custom charges - they will not ship to the UK.

I am gutted. It's stunning and I will never in a million years be able to afford an original piece by this artist. Also I can't afford to go to Zurich 🤣 to buy it from the actually shop.

Can anyone think of a clever way to get my hands on the poster! I WANT it so much - but like the artists original work - it's totally out of my grasp.

OP posts:
HundredMilesAnHour · 07/12/2025 13:41

Weareoutofwine · 07/12/2025 13:39

Unfortunately all mute questions - as the theatre won't shop outside Switzerland full stop.

But a freight forwarder as suggested might be the way (never used one so no idea what's involved- but off to look now!)

I’ve used forwarding services quite a few times and they’re very useful. Not the cheapest but worth it if you buying from somewhere that only ships domestically.

Peridot1 · 07/12/2025 13:41

Start another thread asking if a kind Mumsnetter in Switzerland would accept delivery and send it to you?

Weareoutofwine · 07/12/2025 13:42

HundredMilesAnHour · 07/12/2025 13:41

I’ve used forwarding services quite a few times and they’re very useful. Not the cheapest but worth it if you buying from somewhere that only ships domestically.

Great - I'm going to try this. Fingers crossed.

OP posts:
singthing · 07/12/2025 14:01

Go on the Living Aboard/Expat board and see if you can find a Swiss-based MNer who will order then send it on to you here?

Bigearringsbigsmile · 07/12/2025 14:08

Please can you link?
I'd love to see but I can't find the shop at all!

Weareoutofwine · 07/12/2025 14:35

HundredMilesAnHour · 07/12/2025 13:39

@Weareoutofwine

Just use a forwarding service. Google suggests these for Switzerland to UK:

Parcel Forwarding Services (For Individual Items)

  • MySwiss24/Leemond SARL: Gives you a Swiss address in Geneva to use for shopping, then forwards items via DHL, FedEx, UPS to the UK, with tracking and consolidation.
  • Shippn: Offers a similar service, letting you shop Swiss brands and get them delivered to the UK with competitive rates.
  • Eurosender: A platform to find flexible options for sending parcels from Switzerland to the UK, including convenient parcel shop drop-off/collection.

Thank you so much. Will try all to see what works best

OP posts:
Weareoutofwine · 07/12/2025 14:38

singthing · 07/12/2025 14:01

Go on the Living Aboard/Expat board and see if you can find a Swiss-based MNer who will order then send it on to you here?

Good idea - will try this first before trying frieght etc.

OP posts:
MissMoneyFairy · 07/12/2025 14:41

TheTowerAtMidnight · 07/12/2025 13:29

I sympathise, there's a US-based artist I love but she doesn't ship to the UK, no exceptions. Sometimes you just have to accept that things are sadly unobtainable.

Try MyUS shipping, we found this, the USA seller sends to a myus USA site who ship to the UK, they take care of everything, collection, checking if you need extra packing, vat, customs, flights, deliver to your door in UK and their tracking and updates are excellent, we received a painting within 3 days.

HundredMilesAnHour · 07/12/2025 14:42

MissMoneyFairy · 07/12/2025 14:41

Try MyUS shipping, we found this, the USA seller sends to a myus USA site who ship to the UK, they take care of everything, collection, checking if you need extra packing, vat, customs, flights, deliver to your door in UK and their tracking and updates are excellent, we received a painting within 3 days.

The seller is in Switzerland not the US.

MrsSkylerWhite · 07/12/2025 14:42

Weareoutofwine · 07/12/2025 13:26

I like Switzerland. But as with the poster - at the moment a trip to Zurich (uber pricey cite) is out of my reach for the foreseeable. Humph.

EasyJet there and back same day.

MissMoneyFairy · 07/12/2025 14:45

HundredMilesAnHour · 07/12/2025 14:42

The seller is in Switzerland not the US.

Yes I know, I was replying to the poster I quoted@

Ivyy · 07/12/2025 15:34

TheTowerAtMidnight · 07/12/2025 13:29

I sympathise, there's a US-based artist I love but she doesn't ship to the UK, no exceptions. Sometimes you just have to accept that things are sadly unobtainable.

I recently used Stackry to get my dd’s Xmas present delivered from the US. The seller didn’t ship to the UK, so after a lot of research and reading reviews for different parcel forwarding companies, I used Stackry and had a really positive experience, would def use them again for something from the US

ChimpanzeeThatMonkeyNews · 07/12/2025 16:37

I bought something on eBay from a seller based in Tuscon, and, in the item description it said that he didn’t ship to the UK.
I really wanted it, and couldn’t find it anywhere else at all, so, I contacted him and offered to be his best friend if he’d sell it to me.

He told me that he had no objection to shipping to the UK, but potential customers usually baulked at the price, and didn’t want to buy the item.
It cost me about £40 to have it shipped over, which wasn’t that bad, really.

ChimpanzeeThatMonkeyNews · 07/12/2025 16:37

I bought something on eBay from a seller based in Tuscon, and, in the item description it said that he didn’t ship to the UK.
I really wanted it, and couldn’t find it anywhere else at all, so, I contacted him and offered to be his best friend if he’d sell it to me.

He told me that he had no objection to shipping to the UK, but potential customers usually baulked at the price, and didn’t want to buy the item.
It cost me about £40 to have it shipped over, which wasn’t that bad, really.

Needtosoundoffandbreathe · 07/12/2025 16:46

I send documents abroad for work. A simple envelope of documents which doesn't attach customs charges costs about £65 to send there, which is for an express service, but once you've factored in customs charges, you could easily be looking at over £100 from Switzerland. Now if someone could pop over the border to France for you...and plenty do, including people doing their weekly supermarket shop...that would be cheaper.

AutumnLeavesFallingFast · 07/12/2025 16:56

Start another thread asking if anyone in or near Zurich could help you with something.

If I was there I would, but I'm in the UK now.

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