My workplace has two cubicles in the ladies lav. Both seats were damaged and after a bit of a wait replaced with soft close seats. These were very unpopular as it didn’t seem possible to keep the lid propped open in use….it ended up resting on your back or clothes (shudder). Fortunately they were so flimsy one was broken quite quickly and I spent £30 of my own to buy and install an old fashioned wooden replacement. The second also broke and has now been replaced again by another soft close which won’t stay propped up in use. Are they being installed incorrectly? Is this how they are meant to work?
Now some of you will suggest I speak to a manager. Where I work most questions to managers elicit a shrug and “dunno” .