Reported my manager to her senior

[Chunkychipschops]

Hi there😊work related post: I’m normally someone who just minds their own business and just wants to get on with my job and go home after. I believe I get on well with my team, and everyone has been respectful as I am with them too - however, recently my manager basically went on a rant at me about certain work areas and spoke to me really rudely and with a lot of hostility.
As I’m naturally reserved, I was completely dumbfounded and didn’t even know how to respond. Honestly felt like bursting into tears during the conversation but I managed to
hold it together. She mentioned so many random stuff and it just felt like I was just her target for the morning. After the call (she ended up calling me several other times that morning), I felt so low and built up the courage to report her conduct to her manager.
I decided to report it based on the delivery and tone of how she spoke to me and various other irrelevant points she mentioned. After speaking with her manager, he seemed nice and understanding, but had that underlying “well, what do you really want me to do about it?” type of vibe? It was like he decided to speak with me just to sort of pacify the situation - he did say he was going to speak to her blah blah but I guess I feel a bit weird now. I don’t have a problem with my manager but she definitely crossed a line and I felt that reporting her behaviour was the right thing to do. What would you have done? I don’t normally report people, I think this is probably the first time so it feels really weird for me, but I guess I have to learn to speak out when something doesn’t seem right. 😭😭

I was on the receiving end of a tirade a couple of times, and each time i addressed it with the person involved directly. It cleared the air and ensured they spoke to me with greater respect in future. There have been no repeats of that behaviour. Had it continued I would have gone above, but honestly, it's better if you can handle it yourself as a first step. A book that helped me: Dealing With People You Can't Stand. A bit cheesy but has some useful insights.

I would have spoken to hr for advice

You've done right reporting her. You don't go to work to be spoken to like that. If she has concerns about something it should be done in a respectable manner

I recently reported my manager and other management for bullying, harassment and discrimination, I couldn't sit there and let them do what they've done to me. I ended up taking my informal grievance to formal as they thought they could fob me off. HR are there to protect the company too, they've not given one hoot what I've been put through, in fact HR even allowed discrimination and didn't even stop the situation, the name calling and how I was spoken to.

Hope you're ok OP, you've done the right thing, if their manager doesn't act, I'd go higher.