Booked to go to Birmingham. Split ticket.Two seats together. Booking on phone says coach c 37 and 38.(not sat together both aisle seats) Leave station and live booking changes telling us that from York we are in coach D 52 and 46. )I doubted my sanity at this point but the lady next to me saw it happen on my phone as I was talking to her) However, this train is now packed solid. Standing room everywhere. People are booked into our c coach seats. So we fight through, DH can't get to his seat (manages to get another one after two stops). And for the privilege of this we paid a stupid amount of money. Obviously no trolley service, no way to get to buffet or toilets (which reeked) not a sign of a conductor to help any problems(we weren't to only ones). Hate to be that person, but other countries have functioning, efficient, clean and cheaper transport systems, but ours got broken up by ill managed and thought out privatisation, leaving train users as the ones to suffer. Rant over except we are going back tomorrow and hope it might be a better journey.