When our dr surgery stopped doing prescriptions over the phone i switched to pharmacy 2 u and it's been great. I only have 2 medications and i get 3 months supply at a time so i just order them 4 times a year and they get delivered. Dh didn't want to switch so he's been going in to the dr surgery once a month, ordering his prescriptions and picking them up from boots about a week later. Dh asked me to switch to pharmacy 2 u, which i did. He is on 7 different meds which all have to be ordered once a month. So i do it the first time and one of the medications (the most important one, naturally) gets lost somewhere and i get told to order it again. I keep getting emails saying that the prescription has been at the dr surgery for several days and can i chase it up. Which i do but it means 45 minutes on hold at the GP surgery every time and I've had to do it 3 times already this month. It's just so frustrating.
Add in all the appointments I've had to chase up for the dc and the joy that is DLA/PIP it feels like i spend half my life listening to a robot voice telling me that i am caller number 15.