URGENT.. Who do I contact in this situation?

[BluntCat]

Two weeks ago I was on my way home from the cinema, I stopped off at my local shop just before it closed at 11pm, when I came out I saw an elderly lady wandering in the road, She was naked. The road is on the same road as a sheltered living place so I asked if she lived in there, She said yes but couldn't tell me which flat was hers, she also kept mentioning children, as in 'I can't go back in my flat because the children are in there' 'The little children look at me when I'm on the sofa' etc

I knocked on a few flat doors and nobody knew who she was so i called the police, they came out and I left.

Saw her twice more and called the police again as she was naked again and in the road in the dark, she is very confused and kept saying she doesn't know where she lives etc, Called the police each time because i didn't know what to do and i didn't want to just leave her. She does live in the sheltered place and the police have been taking her back to her flat each time.

Just seen her wandering passed my flat (a ten minute walk from the sheltered living place) There is supposed to be a manager on site but they are never there, the number on google just rings and rings with no answer.

Not sure what to do or who to contact, I can't just leave her. She is in her 80s and is acting like my nan did when she had demetia. Do I just keep phoning the police or is there something else i should be doing?

I would call an ambulance. They will take her to hospital where they cannot discharge her if there are safeguarding concerns without the appropriate care in place. They are more incentivised to chase this up as they want the bed back. The police will take her home and report, but they probably don’t follow up the report as they have to move on to the next call.

However with the hospital, I would also call them and ask to speak to the A&E dr who is on at the time of her admission so you can let them know this is a very regular occurrence as she may well be fine on presentation to them. My relative went into “hostess mode” in front of any medical professional and they had no idea how bad she really was. The hospital kept discharging her until I threatened to report them so they finally agreed to monitor her for a few days. For the first day she was fine, up and about playing cards and doing crosswords, very alert and happy they said - They soon saw what the reality was when nighttime came and she started stripping her clothes off, wiping excrement all over the place, rolling around on the floor and kicking and pinching the nurses!

Get the drs name and tell them you will report them if you find her out wandering again. That will make them keep her in for a few days where she won’t be able to maintain the charade of being fine. It’s quite possible that if she has family they don’t even know this is going on. If they visit in the day, they’ll have no clue that she’s sundowning.