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Does anyone work in a charity shop?

22 replies

chowmeinz · 09/08/2025 20:59

Im just a bit curious really as to how many paid roles they have and what they are

OP posts:
Glassesforclasses · 09/08/2025 21:06

My friend was a manager for an rspca shop they had just one paid member, on her day off/annual leave they had a 'floating ' manager who worked across several branches as required. It was a small shop in a small town though, I'd imagine in a larger shop/in a busy area they may need more.
We have one in our market town that has no paid staff and is run by a volunteer committee (its sole purpose to provide funding for local groups/schools/charities).

MK19590 · 09/08/2025 21:08

The one where I worked was big and in city. They had three paid members of staff- one full time shop manager and two part time assistant managers. They didn't pay very well though

TheIncredibleBookEatingManchot · 09/08/2025 21:09

In mine we have three paid roles, manager, assistant manager and a part time assistant.

Most of the time there are two paid staff working.

In a previous shop I worked in it was just me (manager) and an assistant manager who worked part time which meant there was mostly only one paid member of staff working.

In some shops, especially larger ones or ones in areas where they struggle to get volunteers, there are two or three part time assistants.

Jennalong · 09/08/2025 21:15

Just the one , the manager everyone else was there as a volunteer .
It was a hospice at home charity shop that was for the whole county .
I left because training was held in the office building , which was awash with posh coffee makers , boxes and boxes of biscuits & chocolates and a table of goods donated by grateful families there for the taking by the staff ( volunteers not allowed )
all whilst us helping to make some money had to bring our own tea/ coffee / milk into the shop.
All whilst the coffee machines & posh handwash in head office were via from " the money donations " of families .

MistyMountainTop · 09/08/2025 23:32

My nieces both had to work in them when they were looking for full time work, unpaid by the shop.

chowmeinz · 10/08/2025 09:36

MistyMountainTop · 09/08/2025 23:32

My nieces both had to work in them when they were looking for full time work, unpaid by the shop.

Had to? Who made them? Also if it was unpaid they were just volunteers?

OP posts:
Knickknock · 10/08/2025 09:40

area Manager and a shop manager. All others are volunteers.

ViciousCurrentBun · 10/08/2025 09:48

I volunteer in 2.

One has a FT manger and a PT assistant manager. The other has a FT manger and 2 PT assistant mangers. Both open 6 days a week and one opens all Sundays in December as well. The pay is very low. Both of the women managers of these shops put their own hand in their pockets to buy stuff for window displays and other things for the shop.

MistyMountainTop · 10/08/2025 12:31

chowmeinz · 10/08/2025 09:36

Had to? Who made them? Also if it was unpaid they were just volunteers?

The jobcentre (or whatever it's called these days). Otherwise they didn't get JSA or help looking for work. They were not volunteers, they were conscripts.

Fairyliz · 10/08/2025 12:43

I’m a volunteer in one where there is one paid member of staff who is paid slightly above minimum wage and others are volunteers.
She is legally entitled to half an hour break, but cannot leave the shop with volunteers in charge so ends up never getting a break.

ShanghaiDiva · 10/08/2025 12:46

Fairyliz · 10/08/2025 12:43

I’m a volunteer in one where there is one paid member of staff who is paid slightly above minimum wage and others are volunteers.
She is legally entitled to half an hour break, but cannot leave the shop with volunteers in charge so ends up never getting a break.

Close the shop for 30 mins?

StMarie4me · 10/08/2025 12:46

MistyMountainTop · 10/08/2025 12:31

The jobcentre (or whatever it's called these days). Otherwise they didn't get JSA or help looking for work. They were not volunteers, they were conscripts.

Are you always so dramatic?

It is proven that having volunteering in a CV helps with job applications. Why should you nieces be treated differently from everyone else?

Do you do everything in life with such bad grace?

ShanghaiDiva · 10/08/2025 12:47

where I volunteer we have four paid roles: one manager, one assistant manager and two part time (16 hours per week?)

Fairyliz · 10/08/2025 12:49

ShanghaiDiva · 10/08/2025 12:46

Close the shop for 30 mins?

I did suggest that, but as the charity is in dire straits and she is dedicated she is concerned about missing any possible sales.
Most people don’t go into charity shops for anything in particular, more a look around to see what’s available.

chowmeinz · 10/08/2025 12:51

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

ShanghaiDiva · 10/08/2025 12:54

Fairyliz · 10/08/2025 12:49

I did suggest that, but as the charity is in dire straits and she is dedicated she is concerned about missing any possible sales.
Most people don’t go into charity shops for anything in particular, more a look around to see what’s available.

she is very dedicated. I don’t think people always realise how hard many of the charity shop staff and employees work.

MistyMountainTop · 10/08/2025 13:07

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

They had just left university and were looking for proper jobs, which they now have. - and have therefore been taxpayers so they've put money back into the system, more than they had out of it to keep going at that time.

I found your post extremely nasty and judgemental to someone you don't know.

chowmeinz · 10/08/2025 13:39

MistyMountainTop · 10/08/2025 13:07

They had just left university and were looking for proper jobs, which they now have. - and have therefore been taxpayers so they've put money back into the system, more than they had out of it to keep going at that time.

I found your post extremely nasty and judgemental to someone you don't know.

I see you managed to get it deleted. Well done.

it didn’t say anything bad though, it’s fair to suggest volunteering to qualify for benefits is ok. I’m surprised MN ageeed to delete it to be honest there is far worse than that posted daily on these boards. Lets remember too that you are the one who jumped on my thread asking people about paid roles in a charity shop and said your nieces were conscripts, not volunteers. It added nothing to the thread and didn’t answer my question anyway.

OP posts:
EineReiseDurchDieZeit · 10/08/2025 13:46

I don’t currently but I have done. Only the manager was paid and there was an area manager I never met.

MistyMountainTop · 10/08/2025 13:52

StMarie4me · 10/08/2025 12:46

Are you always so dramatic?

It is proven that having volunteering in a CV helps with job applications. Why should you nieces be treated differently from everyone else?

Do you do everything in life with such bad grace?

No, I was just explaining to the OP that they weren't volunteering, they were being made to do it. I don't think that they were above working in a charity shop and I'm sorry that my wording gave you the impression that I did.

They had both lost temporary jobs in the service sector due to them needing time off for interviews. They had also worked full time during the summer holidays and so had a full NI contribution record and were not strangers to the concept of working for a living. They didn't need to add the charity shop work to their CVs, in fact I know that they didn't because they both had full time career job offers within a few weeks of starting there, one of them from the interview process that they were already in the middle of.

They both now have very good careers and earn more than I ever did in my professional career!

SumUp · 10/08/2025 13:55

The one I know a bit about as a regular customer has a manager, a supervisor and a band of volunteers. They also take people who have to do community service as part of their sentence.

SumUp · 10/08/2025 13:55

The one I know a bit about as a regular customer has a manager, a supervisor and a band of volunteers. They also take people who have to do community service as part of their sentence.

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