So I'm a social housing tenant, living in my flat on my own on the 3rd floor of a 4 floor block.
On my landing there's 3 flats either side. I'm on the end, and next to me is a man who also lives alone and has been nothing but trouble since I moved in. I have to pass his front door to enter and leave the building.
Things like stealing parcels, music playing, banging on walls randomly (and i don't mean for DIY, literally fists on walls, banging) and throwing items over his balcony which then fall on the balconies below (2 weeks ago his kitchen bin, complete with rotten rubbish went over) risking the residents underneath. He's also stood on his balcony shouting racist abuse and threatening to kill people.
It appears he has severe mental health needs, and when his episodes are bad gets committed for a period of time, takes his meds before coming back and eventually stopping taking them, smoking his weed and the cycle repeats.
Things were really bad a few years ago when he got in his head that I was his girlfriend and approached me many times asking for sex, the man's over 6ft5, built like a brickhouse, and really bloody scary. He ended up climbing onto my balcony and entering my home once, which led to me fleeing, calling them police. He told them I was his girlfriend and the police marked it down as a domestic (wtf!!). I was on the phone to the police everyday and the council, logging everything from him waiting at his door for me to leave to hammering on my door at 3am asking for a key (I do not and have never had a key for his door). The police ended up apologising to me for that one as errors recording my calls meant they were marking my calls as coming from another neighbour so they never came to my door when I was asking for help. Thankfully, hes largely left me alone since then but still has his episodes when things go over the balcony, he slams his fists on the walls all night long and is genuinely an antisocial wanker.
Last night he started up at 2am and didn't finish until 5.30. The whole block was awake and hearing him having an episode. I called noise line, and ambulance shortly after it began as previously advised by the council. The noise people never answered and the ambulance came at 6am when he had left, presumably to pick up more drugs. He's just been removed in an ambulance with the police attending. To say I am exhausted today is the understatement of the century. The state of anxiety I have knowing I'm living next to him, which then ramps up every time he has an episode, coupled with lack of sleep and noise nuisance which is not good for anyone's health.
The council seem to be protecting him, and giving his mental health as an excuse to literally do nothing. They keep saying they have addressed my concerns directly with him, but nothing changes. Anyone else would have evicted long time ago. I genuinely fear for my safety and I'm getting tumbleweed.
What to do next. I have already placed measures to stop him being able to climb onto my balcony but that was an my initiative and my expense. The council literally have done fuck all.