First world problem I know 😅 We got rid of our condenser tumble dryer two years ago and bought a Hisense heat pump dryer instead. (Were attracted by the idea of less shrinking of clothes, cheaper to run, and no external hose which means no monstrous spiders waltzing their way into the house).
Our dryer has developed a fault but I've asked for a refund rather than replacement as even before it broke we were really disappointed with its performance - timer didn't tally at all with how long the cycle actually took, clothes shrink way worse in it than they ever did in our old traditional dryer and anything with even the slightest toggle on it would get caught and shredded at the back of the drum. Hisense customer services were absolutely shocking in our four month battle to resolve this, so we don't want to consider another HiSense dryer.
Therefore please can anyone recommend a Heat Pump dryer, ideally one that:
- Has a standard cycle that's less than 3.5 hours
- Does not noticeably shrink clothes
- You can safely put something with a toggle in and feel confident it won't get immediately wrapped around the drum motor 😅
Thank you.