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Housing benefits loop of doom! – Anyone have any good ideas on how to house my mum (80)

115 replies

reversegear · 17/06/2025 16:54

I’ll try to keep this short.

My mum is 80, lives alone, and is currently in a private rental. She’s about to run out of savings and will soon be eligible to claim housing support and pension credit.

Her current landlord has said they won’t accept tenants on benefits, apparently due to insurance reasons, so she’ll need to move out.

We’ve looked at helping her ourselves by buying a small buy-to-let property and moving her in, but the council has told us they won’t pay housing benefit if she’s renting from family, even with a proper tenancy in place.

We also looked into shared ownership and part-buy schemes, but again, we’re being told she can’t live in a property as shes not the leaseholder, but they won't sell to her.

She can't get a mortgage.

So where is she meant to go?

There’s no social housing available in our area at the moment and we’re doing everything we can to give her some stability, but we keep hitting walls.

If anyone knows of a way through this or any schemes we’ve missed, I’d really appreciate it!

OP posts:
sashh · 18/06/2025 09:12

Ask your local council and housing associations. Often they have a single list of homes and you 'bid' on a home.

ThePure · 18/06/2025 09:20

You can get really nice ‘garden rooms’ that are liveable all year round with all amenities off the shelf if you like that option. (My dad was considering it when his house fell down whilst it was being rebuilt). They don’t always need planning permission either. I can’t find the exact company he was looking at now but something like this
https://www.norwegianlog.co.uk/annexes

Granny Annexes | 1, 2, 3 & 4 bedrooms | Garden Annexes for Sale

High specification fully insulated annexes are a stylish way to provide self-contained accommodation for parents, children and extended family to live within easy reach.

https://www.norwegianlog.co.uk/annexes

soupyspoon · 18/06/2025 18:38

ThePure · 18/06/2025 09:20

You can get really nice ‘garden rooms’ that are liveable all year round with all amenities off the shelf if you like that option. (My dad was considering it when his house fell down whilst it was being rebuilt). They don’t always need planning permission either. I can’t find the exact company he was looking at now but something like this
https://www.norwegianlog.co.uk/annexes

Wow these are fantastic

If you have space in teh garden OP I think this is your answer, you'll add value to your home, you'll have an annex you can rent out in years to come when mum isnt around any more, mum wont have to pay rent, you can afford it without a mortgage (although you'll lose your savings so to speak), shes right close by and can keep the dog.

Interested in this thread?

Then you might like threads about this subject:

CalamityK8 · 18/06/2025 18:50

reversegear · 17/06/2025 19:35

Arhh what a shame these look great, but we are about 1-2 hours away from London.

There are almshouses all over the country. I'm sorry my earlier link to almshouses didn't work but it really is worth looking into.

soupyspoon · 18/06/2025 19:09

I looked at some of the almhouses links as I would love to live in one, one day, but they have quite strict criteria most of the ones I saw about either being born in a particular parish or having lved for a long time in the borough, being able to show you are independent and self sufficient but at the same time 'in need'.

There are some where I grew up, havent lived in that area for nearly 20 years but I would love to live in them

reversegear · 18/06/2025 19:31

soupyspoon · 18/06/2025 19:09

I looked at some of the almhouses links as I would love to live in one, one day, but they have quite strict criteria most of the ones I saw about either being born in a particular parish or having lved for a long time in the borough, being able to show you are independent and self sufficient but at the same time 'in need'.

There are some where I grew up, havent lived in that area for nearly 20 years but I would love to live in them

I did look at that she’s Ok as she has moved to be close to us and we are 25+ years in this area.

They do look lovely.

OP posts:
Bringinguptherear · 18/06/2025 19:39

toomanyhobbies · 17/06/2025 23:05

The landlord or their agent won’t know your mum is on benefits unless you tell them and then they would have to go about evicting her. She claims the HB and it’s paid direct to her.

With regards to the capital limit for HB and CTR you’re not entitled if you have capital over £16k she can claim the minute it g drops below £16k but a ‘tariff’ income will be taken for every £250 over £10k she has. The tariff income is around £2.50 per week for every £250 she is over £10k. Once the capital is under £10k no tariff income is taken.

she can claim pension credit. There are 2 kinds savings credit (for people with savings not sure on limited etc). If she is in receipt of this then the capital figure used for pension credit award is used for the HB and CTR claims, and if over the £10k then a tariff is taken.

the other kind is guaranteed pension credit for people on low income. This is a primary benefit and will mean she will receive the maximum level of HB and CTR. For CTR this will mean her full ctax is covered. For HB it will mean she will receive the maximum amount of either the 1 bed lha or her rent which ever is lowest.

Re buying a property and renting to your mum. Look at regulation 9 of the housing benefits regulations 2006. (Pension regs say the same thing). You can rent from close family so long its not a contrived or non commercial tenancy.

contrived - the council will need to prove that the tenancy has been set up in order to take advantage of the benefits system.

to make sure it’s a commercial tenancy you will need to have a proper tenancy agreement in place, have all the safety/gas certificates etc in place. If you take a deposit make sure it’s in a rent deposit scheme etc.

if for example you set the rent at £1000pm knowing that your mum does not have the means to pay then it could look non-commercial as no commercial landlord would accept a tenant that could not pay the rent or the top up if claiming

You will need to contact the councils housing dept with regards to their criteria for being placed on the housing list. Lots of authorities need the person to have a local connections /have lived in the area for a number of years before they can go on the council lists. Each authority will set their own rules with regards to eligibility criteria same as the housing associations so a good idea to start looking in to it now. Good luck

This is an excellent post!

FortyElephants · 18/06/2025 19:41

reversegear · 17/06/2025 19:37

it’s via an agent who has it in their terms and online.

Do they actually know she's going to claim UC or are you being absurdly over scrupulous and thinking she has to move out because of something it says on their website? And if they do know, why on earth did you tell them?
The landlord won't have a clue how she's paying the rent. When she's eligible, get her claim in and she carries on paying the rent as usual. Of course she doesn't have to move!

FortyElephants · 18/06/2025 19:43

reversegear · 17/06/2025 21:15

You are all amazing, can I ask she has a dog, will that cause major issues? So she currently rents a place with a garden.

We can take the dog in to ours if needed, but wondered if it’s something that will hinder her?

Why are you still thinking she needs to move? She doesn't!!

JustGiveMeWineNow · 18/06/2025 19:54

ginasevern · 17/06/2025 17:35

Firstly it's actually totally illegal for a landlord to evict a tenant because they are in receipt of benefits. Ask him to specifically state in an email that he is evicting your mother because she will shortly be in receipt of housing benefit. Be very interesting to see his reaction. However, I do realise that he could make life unpleasant for your mother and private rental is, in any event, not ideal. I don't know where you live, but there is usually far more accommodation for elderly people (sheltered housing) than anyone else. Even in Bristol which is notorious for homelessness. As for renting from family - yes, the tenant can claim housing benefit so you haven't been told the truth. I don't think it's a straight forward process, but it is perfectly possible and legitimate. Speak to someone more senior or get adult social care involved.

I agree with this!
Refusing to rent to someone solely because they receive housing benefit (or using phrases like "No DSS") is considered unlawful discrimination under the Equality Act 2010..
What a hungry b###### the landlord is to do that to an 80 year old. 🙈
Who cares where the rent is coming from as long as it’s paid.

VanCleefArpels · 18/06/2025 20:01

If she has £25k why can’t she pay for another private rental upfront? I’m not sure I get the issue re benefits?

Bringinguptherear · 18/06/2025 20:06

JustGiveMeWineNow · 18/06/2025 19:54

I agree with this!
Refusing to rent to someone solely because they receive housing benefit (or using phrases like "No DSS") is considered unlawful discrimination under the Equality Act 2010..
What a hungry b###### the landlord is to do that to an 80 year old. 🙈
Who cares where the rent is coming from as long as it’s paid.

It sounds like it isn’t the landlord themselves but an overarching letting agent policy. Still unlawful! They will get absolutely nowhere trying to enforce that. Just don’t tell the agent, they have no business knowing.

I strongly suspect though that the LHA rate (which caps housing benefit entitlement) isn’t going to cover a 2 bed garden flat. Though OP’s mum might be able to claim once she’s below £16k savings snd get something to help (though she’ll probably keep eroding her savings to cover the shortfall).

In the meantime, mum should get on social housing waiting lists.

i’m doubtful that OP is going to be able buy a property and get all her costs covered by the amount they will be able to claim in HB, but you never know.

soupyspoon · 18/06/2025 20:07

VanCleefArpels · 18/06/2025 20:01

If she has £25k why can’t she pay for another private rental upfront? I’m not sure I get the issue re benefits?

Do you know how difficult it is to secure a rental property with a pet?

reversegear · 18/06/2025 20:07

VanCleefArpels · 18/06/2025 20:01

If she has £25k why can’t she pay for another private rental upfront? I’m not sure I get the issue re benefits?

Because she will run out of savings? The rental is approx £1500 she is paying council tax, bills etc, food, living costs and she is only on a basic pension. So she is fairly quickly burning through money, she’s had car repairs bills of over £1200k and other unexpected costs, so thinking ahead she will be needing some housing support.

We are rural and even with 8 months of looking even an annex in a local house was £1200pcm + bills.

OP posts:
reversegear · 18/06/2025 20:09

Bringinguptherear · 18/06/2025 20:06

It sounds like it isn’t the landlord themselves but an overarching letting agent policy. Still unlawful! They will get absolutely nowhere trying to enforce that. Just don’t tell the agent, they have no business knowing.

I strongly suspect though that the LHA rate (which caps housing benefit entitlement) isn’t going to cover a 2 bed garden flat. Though OP’s mum might be able to claim once she’s below £16k savings snd get something to help (though she’ll probably keep eroding her savings to cover the shortfall).

In the meantime, mum should get on social housing waiting lists.

i’m doubtful that OP is going to be able buy a property and get all her costs covered by the amount they will be able to claim in HB, but you never know.

Edited

100% the case I don’t expect to cover all of the costs of a house if we do buy, I’ll just divert some of my pension money into the rental for how ever long I need too, it’s not ideal but it is where we are.

OP posts:
reversegear · 18/06/2025 20:10

soupyspoon · 18/06/2025 20:07

Do you know how difficult it is to secure a rental property with a pet?

There is that but being rural it’s a bit easier.

OP posts:
reversegear · 18/06/2025 20:12

JustGiveMeWineNow · 18/06/2025 19:54

I agree with this!
Refusing to rent to someone solely because they receive housing benefit (or using phrases like "No DSS") is considered unlawful discrimination under the Equality Act 2010..
What a hungry b###### the landlord is to do that to an 80 year old. 🙈
Who cares where the rent is coming from as long as it’s paid.

Once we are out of the agreement I’m going to let the agent know, but I can’t straight away! Else they will ask why I noticed 🤣

OP posts:
legoplaybook · 18/06/2025 20:13

VanCleefArpels · 18/06/2025 20:01

If she has £25k why can’t she pay for another private rental upfront? I’m not sure I get the issue re benefits?

Much more secure and comfortable for an 80 year old to be in a nice sheltered housing flat from a housing association.

Bringinguptherear · 18/06/2025 20:19

reversegear · 18/06/2025 20:07

Because she will run out of savings? The rental is approx £1500 she is paying council tax, bills etc, food, living costs and she is only on a basic pension. So she is fairly quickly burning through money, she’s had car repairs bills of over £1200k and other unexpected costs, so thinking ahead she will be needing some housing support.

We are rural and even with 8 months of looking even an annex in a local house was £1200pcm + bills.

’m not sure whereabout in Hampshire you are but her max HB eligibility (once she has run down her savings) will be something like £800pm in Winchester for example.

it is a big problem in general that LHA is completely out of step with actual rents, as you have already found you can’t actually find anything to rent that’s fully covered by HB.

Crikeyalmighty · 18/06/2025 20:19

@Frostiesflakes there definitely isn’t in Bath - ( where I live) believe me , if you are on the lists unless you have something to move you up bands , there are around 120 people come up higher on the choice based letting which you have to go through - I really think it’s very location specific

Crikeyalmighty · 18/06/2025 20:26

OP - coming back to a couple of points you made ‘anyone’ can go on the lists regardless of savings- someone with £200k could- and if it’s anything like round here it will be a central list and she would be banded depending on need - if she will be moved out as you say she should state that and due to age too probably will get high banding - problem is some of what’s offered really can be grim , just depends- claiming for rent etc is savings dependent as you know - under £6k can claim up to local area allowance for a 1 bed- £6 to £16k it will be tapered - over £16k - can’t claim .

others have mentioned Housing 21 - that’s a really good one and a very searchable site , Anchor too and you can see what’s immediately available or list for others - other providers are Girlings ( private provider but long term tenancies) there is also a good website called Movingsoon that is mainly about this type of accommodation

Keepingittogetherstepbystep · 18/06/2025 20:59

You can have a look at Hampshire choice website to give you an idea of what is available locally. You can even look into how may people are bidding on properties.

The agents are wrong it's illegal to discriminate but they still do it. The house owner is ultimately responsible for the law being followed. My ex landlord probably still hates me but tough shouldn't have let a property with illegal electrics.

Twelftytwo · 18/06/2025 21:04

Sounds a bit fishy about the landlord and "insurance reasons" for not accepting benefits.

I thought housing benefit/UC was by default paid to the tenant for them to pass on so it makes no odds to the landlord and they might not even be aware if it's an existing tenant.

I suspect some just say they don't accept it because they don't want to lose out if someone gets their benefits stopped,

VanCleefArpels · 18/06/2025 21:04

legoplaybook · 18/06/2025 20:13

Much more secure and comfortable for an 80 year old to be in a nice sheltered housing flat from a housing association.

Entirely agree but if as OP says this isn’t an option then using the money to provide a roof over her head appears to be a no brainer unless I’m missing something 🤷🏻‍♀️