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How does this work for Rail Travel?

3 replies

kmo0416 · 10/06/2025 21:37

So, I have purchased a digital rail card online which gives me a 1/3 discount on rail travel due to having a disability. However, I am unsure as to how exactly I would use it.

When I've looked at buying train tickets, the websites have asked whether I had some sort of discount and when I said yes, they reduced the price. However, they didn't ask for proof of my rail discount. So, how would they know I was eligible to a discount? Who would check?

If I travelled with a digital disabled persons' rail card, would the train staff ask to check my phone or something like that after seeing that my ticket was discounted - is that how it works?

Also, does this apply to all trains in the UK or specific trains?

OP posts:
Fluffycloudsfloatinginthesky · 10/06/2025 21:39

You need to be able to show it on the train, when they check your ticket they ask to see the railcard.

Haggisfish3 · 10/06/2025 21:49

Yes the conductor checks the railcard when they check your ticket.

SapphireOpal · 10/06/2025 21:50

Yes whoever checks your ticket on the train will ask to see your Railcard. You'll be charged for a new, full price ticket if you're unable to show it.

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