I was in Brum last August & went to the Greggs in the Jewellery Quarter for breakfast for DD and me (we were staying overnight after travelling through the airport the previous day) and there was a man being apprehended by a member of staff who was trying to get the sandwich in his hand back from him. The man wasn’t giving up of course, but the female staff member wasn’t either. It was a total stand-off. She said she’d spoken to police but I wondered when on earth West Midlands’ finest is going to turn up for a sandwich theft, quite frankly. This is the problem, retail and hospitality staff don’t have any support from the police, at all, so to avoid a potentially violent situation they are now being told to just let it go. And this in turn gives people the message it’s a free for all, and the same thing happens on public transport. People don’t pay, all I do as a transport worker is put a report on an app, and the BTP say, oh, ok. Then people think, oh, I’ve got away with it before, so and it was easy, so I’ll keep doing it. There are no repercussions.
I support Greggs with this, good for them. I’ve seen another store lock their fridges with bicycle locks, because theft is so bad. If the police won’t step up, what else can they do?