Hi
We currently have a traditional digital electric meter and it gives a day and a night reading which is controlled by Radio Teleswitch Signal. Before Christmas, Octopus changed out tardif to a single standard tariff when I asked them and it’s actually cheaper than the Economy 7 one we had been on! So now we are on a single tarif with the same day and night charges, I don’t see what they can’t simply fit us a new traditional meter.
We do not want a Smart meter and have told Octopus this.
Initially, two of their staff agreed with me that it should be a simple cancellation of one reading once the BBC switch off happens - that whichever reading is left working, we will just give that each month.
All was ok but now Octopus are saying they have no idea what will happen once the switch off happens (I find it hard to believe they don’t know) and they will only install a smart meter.
Ive stated that for health reasons we don’t want one installed and instead, we would like them to install a single reading digital meter.
They said they can’t/wont.
Has anybody else had this issue and sorted it somehow, without a smart meter?
Some homes cant even have a smart meter and so then, the energy comp has to fit a traditional one.